Hi there, Thank you for taking the time to share your feedback with us. We're sorry to hear that you're not satisfied with your Philips Multigroom. We request that you elaborate on your concern via social media, so that we can look into this for you. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon. Kind regards, Philips Consumer Care

Hi. Thanks for sharing your feedback with us here. Your experience is important to us and we appreciate you sharing your feedback with us. We’re sorry to hear that the location of the power button is causing an issue for you. We'll make sure to pass your feedback on to the relevant department. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Kind regards, Philips Consumer Care