Hi Footsy, Thank you for sharing your feedback with us. We would like to inform you that check for a release button on the body of your groomer to remove the cutting unit. If so, press the button to detach the unit. If the groomer does not have a release button, place a finger under the teeth of the cutting unit and pull it upwards to remove it. We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Best regards, Philips Consumer care

Hello, Thank you for sharing your feedback on the Multigroom Series 7000. We regret to hear that this design feature is bothersome for you, but we value your feedback and will make sure to take note of it. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care