Hi, Thank you for taking the time to leave your feedback. We are sorry to hear that you cut your skin a few times using your Philips Multigroom. We know that it can be quite annoying. Assuming you want to shave your facial hair rather than trimming it, we would like to give you some tips that you might find useful. You can definitely use the full-size hair trimmer without a guard to trim hair close to the skin (to a length of 1/32 in./0.5 mm). Kindly make sure you: - Place the flat side of the cutting element against your skin and make strokes against the direction of hair growth - Preferably pre-trim your hair before shaving - Trimming is easier when the skin and hair are dry - Regularly clean and check the blades closely, to make sure there is no visible damage: if there is any, the cutting head must be replaced, as they might cause irritation. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards,