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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
794 ratings671 reviews
  1. 5 stars77% (613)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 331-340 of 671 reviews
Jul 28, 2022
Reviewer name: TeeJay
5 out of 5 stars
5 out of 5 stars review

Top notch

[This review was collected as part of a promotion.] This TV is the best I've owned. The smartness is out of this world. Due to storage availability, when you switch off, it resumes whatever app you were using when switched back on. The color is also amazing with gaming. I get compliments from every guests.

Review from Samsung US
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Oct 25, 2022
Reviewer name: SeemsGoodToUs
4 out of 5 stars
4 out of 5 stars review

This is our first larger tv

[This review was collected as part of a promotion.] For the most part, this tv is great. The picture is nice and they come through clearly with our Spectrum package. There was one time that we had a purple/green color issue, but I believe that was a connection thing that we fixed ourselves after searching a while online for an answer on. The remote with this takes some getting use to. It's only truly annoyed us once and makes you wish there were slightly more buttons. For us, we opted not to get a sound bar. Def didn't need it as we aren't the owners of a private theater. It carries just fine over a maybe 30ft space. Sometimes movies, commercials, or different channels are louder than another. Easy fix.

Review from Samsung US
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Aug 13, 2022
Reviewer name: Jon4452
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] I LOVE our new Samsung Q80B 75” QLED 4K TV! The picture is amazingly clear. Although it's not 3D, it absolutely looks like it is. Every movie I've seen on it looks like I'm watching it for the first time. The 4k has allowed me to see things I've never seen or picked up on before because the picture can be made out so clearly. I was so excited that the TV picked up on our Samsung soundbar, even the series name. The volume on the Samsung TV remote actually controls the Samsung sound system without having to do anything manually to change it – it's all automatic. It even connects to smart speakers so you can tell it to turn on and off the TV. I was able to very easily customize all the TV apps and logins within minutes. We like to play a video games on it and my kiddos were so excited to see that when we were playing racing games, the screen was so clear and visible because we each had about 37” of space each! We could actually make out all of the characters clearly. Every time we want to watch a movie, we now head to the rec room instead of the living room because it truly feels like we're at the movie theater. FYI – the Samsung sound system makes it so much better. From all the reviews I've seen, it's best when you match the TV and sound system. I would hands down buy this TV all over again. Nothing but the best!

Review from Samsung US
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Oct 26, 2022
Reviewer name: RiverHawk
5 out of 5 stars
5 out of 5 stars review

The Most Amazing TV I've Ever Owned

[This review was collected as part of a promotion.] This Gorgeous TV has so many Options and Fetures it's hard to describe how many times it can take you, from being Amazed how much it can do, to heing in Awe. My Favorte Feature havingbthis TV, is being able to down load Apps to different Channels. The more I learn what it can do, the more I learn along with it, bring me also into the future of Technology. It's quit the Looker and the Center of conversation as Company visits. Woah & Wow and that's so Cool, are a few responses I get. For it's price, I would say worth every penny, covering the cost of a TV, Computer and Phone capabilities in one, None can Compare. SAMSUNG you all there have done an Outstanding job with this product and I hope much success in the future. BRAVO! with a standing ovation to your line of SMART TVS!

Review from Samsung US
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Oct 5, 2022
Reviewer name: BillRoy
4 out of 5 stars
4 out of 5 stars review

Product Review

[This review was collected as part of a promotion.] The picture quality of this TV is great! Only downside is streaming off apps is terrible. Movies and apps won't play or load due to bad connection. I end up having to stream on my phone and screenshare onto the tv.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
reply from Samsung Brand Ambassador

BillRoy, Thank you for sharing your experience. If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 5, 2022
Reviewer name: LunaLoki2022
4 out of 5 stars
4 out of 5 stars review

Top notch tv but with a flaw

[This review was collected as part of a promotion.] I love this product. My only problem is that there are 4 dim purple lights on bottom center of screen. When picture is dark then you can see it and sometimes it distracts you. I would love to get a replacement but I don't like dealing with the hassle of phone calls and such. The TV is amazing though. Smart sound is very appreciative, especially when people get noisy or if wife is using vaccuum cleaner then the sound automatically adjusts so that i may hear it better. The Smart screen even adjusts lighting according to whether your room is well lit or very dark. Having all of my apps readily available with a simple push of a button is simply awesome. Great refresh rate, colors are supreme and crisp, no bleeding or blurring. While playing games it truly shines as well. Best TV i've had so far.

Review from Samsung US
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reply from Samsung Brand Ambassador

LunaLoki2022, While we appreciate your feedback regarding the screen abnormalities you’re seeing on your Q80B TV, this is not what we’d like to hear! Please do try this troubleshooting step, as this may improve your image: Running a Picture Test This will display a high-definition picture that you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Jul 25, 2022
Reviewer name: PerfectForGames
5 out of 5 stars
5 out of 5 stars review

excellent gaming

[This review was collected as part of a promotion.] I use this as my computer monitor along with my Asus powered Nvidia 2060 graphics card and I must say the quality of gaming with the game settings all maxed out really changes games I have played in the past. The detail is absolutely mind blowing with the tvs clarity.

Review from Samsung US
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Oct 6, 2022
Reviewer name: Cathai
5 out of 5 stars
5 out of 5 stars review

Features avail to this Product

[This review was collected as part of a promotion.] Loved this Samsung TV. I lived in an area where it has poor reception to free TV channels on my other flatscreen TV brand. Amazingly, the Samsung brand has added a built-in device so I could easily connect to other media via the internet line with minimal effort. I also loved the Samsung TV plus channel, which allows me to watch the local channel and even others I used to subscribe to. There are so many free movie channels that I could use for my retirement and free time. The 75" flat screen is perfect for my living room, where I could set the TV 12' away so that I could watch at any angle. The picture color in the high-definition is perfect, and I am pleased with the product.

Review from Samsung US
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Oct 5, 2022
Reviewer name: TheSamsungguy
5 out of 5 stars
5 out of 5 stars review

Samsung TV delivers as always

[This review was collected as part of a promotion.] Excellent for watching movies and TV shows. It does well even when the movie/tv show is lit in low light. The audio quality has been outstanding. I've held off on buying the soundbar for some time now. The adaptive display could've been slightly better. I'm sure as time progresses, it'll get better.

Review from Samsung US
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Dec 17, 2022
Reviewer name: Yash
3 out of 5 stars
3 out of 5 stars review

Non functional remote and smart phone setup

Non functional Remote. Samsung provided instruction for smart phone which also doesn't work.

Review from Samsung US
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reply from Samsung Brand Ambassador

Yash, Thank you for sharing your feedback on your Q80B TV's remote. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist