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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
795 ratings672 reviews
  1. 5 stars77% (614)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 331-340 of 672 reviews
Oct 5, 2022
Reviewer name: LunaLoki2022
4 out of 5 stars
4 out of 5 stars review

Top notch tv but with a flaw

[This review was collected as part of a promotion.] I love this product. My only problem is that there are 4 dim purple lights on bottom center of screen. When picture is dark then you can see it and sometimes it distracts you. I would love to get a replacement but I don't like dealing with the hassle of phone calls and such. The TV is amazing though. Smart sound is very appreciative, especially when people get noisy or if wife is using vaccuum cleaner then the sound automatically adjusts so that i may hear it better. The Smart screen even adjusts lighting according to whether your room is well lit or very dark. Having all of my apps readily available with a simple push of a button is simply awesome. Great refresh rate, colors are supreme and crisp, no bleeding or blurring. While playing games it truly shines as well. Best TV i've had so far.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
reply from Samsung Brand Ambassador

LunaLoki2022, While we appreciate your feedback regarding the screen abnormalities you’re seeing on your Q80B TV, this is not what we’d like to hear! Please do try this troubleshooting step, as this may improve your image: Running a Picture Test This will display a high-definition picture that you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Sep 9, 2022
Reviewer name: hongsc
4 out of 5 stars
4 out of 5 stars review

Impressive Features at Great Value.

[This review was collected as part of a promotion.] The TV set up was a bit too long and cumbersome. You have to go through a process to set up the TV before you can actually use it including Alexa, accepting some privacy issues to use the smart functionality of the TV including the apps, updates. Once you go through the process. It's up and running. You have access to the Samsung TV Plus. A good option; if you don't have digital cable. I have digital cable TV. You're either going to love or hate the remote or maybe be indifferent with it. It's not a full-fledged TV remote with number keys. It's or a shortcut to a number selection option. It keeps the remote smaller, more compact due to the lack of the number keys. I would prefer having a full-fledged number keys since it's easier to use. But I've gotten use to the smaller Samsung TV remotes. I've used a few over the years. I've used the TV through a variety of sources for digital cable, streaming apps, gaming consoles, streaming through my Apple TV 4K. Image quality is great. Impressive 4K performance. It was smooth, crisp, sharp, and vibrant. I streamed quite a few HD shows and movies since it was Labor Day weekend. Console gaming was amazing. I was able to take advantage of the 4K, 120hz, gaming mode, and some games have performance mode, which takes full advantage of the 120hz. I was impressed, when gaming. Everything I threw at it left me with a smile on my face. Sound quality is actually quite good for integrated audio. Sound was clear and crisp and had some bass, which was interesting. It was better than expected since I didn't expect much from it. Still not as good as a separate soundbar or home theater system. But noticeably better than the typical integrated that TVs come with. The extras like blue light reduction sounds interesting. The video calling is intriguing especially with such a large screen. I haven't used the BT functionality yet. All 4 HDMI ports support 4K and 120hz. And 2 USB ports to use with your external HDDs, cameras, camcorders, and USB drives. Overall, I'm left impressed and very happy with my brief time with the TV. Impressive 4K performance with all the shows and movies I watched, excellent gaming experience with 4K gaming and performance mode with the 120hz, and sound quality was better than expected with surprising bass.

Review from The Insiders
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Oct 5, 2022
Reviewer name: TheSamsungguy
5 out of 5 stars
5 out of 5 stars review

Samsung TV delivers as always

[This review was collected as part of a promotion.] Excellent for watching movies and TV shows. It does well even when the movie/tv show is lit in low light. The audio quality has been outstanding. I've held off on buying the soundbar for some time now. The adaptive display could've been slightly better. I'm sure as time progresses, it'll get better.

Review from Samsung US
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Oct 25, 2022
Reviewer name: Kazuma
5 out of 5 stars
5 out of 5 stars review

Totally worth it

[This review was collected as part of a promotion.] I got this TV a few months ago and it was worth every penny. It is great viewing experience for watching movies or for watch parties. It also produces a decent image quality when playing older consoles. Overall, extremely happy with my purchase.

Review from Samsung US
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Jun 16, 2022
Reviewer name: JediSanch
5 out of 5 stars
5 out of 5 stars review

Bright Future

[This review was collected as part of a promotion.] One of my favorite Samsung products by far! Easy to switch between gaming and watching TV. Clear picture. Easy on the eyes. We mounted it and enjoy the ease of viewing at any angle. Apps are easily updated and smooth.

Review from Samsung US
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Jun 7, 2022
Reviewer name: sloatwall
5 out of 5 stars
5 out of 5 stars review

You're in the action with the Q80B Samsung QLED 4K

[This review was collected as part of a promotion.] I set up my new Samsung QLED 4K Smart Tv as soon as it arrived. It was really easy to set up. You will need 2 people because it is heavy. The setup was fast and easy. My Streaming Channels set up quite quickly and easily on this TV. The picture and sound and quite clear and put you in the action. The perks of this tv are that it has automatic light sensitivity that will change to brightness of the tv screen according to the light in the room. You can also set up thje volume so that it adjusts automatically so you don't get blasted out of the room when a loud action sequence begins. The remote is really something I've never seen before. It has a solar panel on the back that you place in the sun and it will absorb the sun's energy and recharge. Never have to buy batteries again or have to look for batteries while trying to change the channel. The stand is very well made and sturdy. I decided to put it on a stand. It is at perfect eye level. The quality and construction of this Samsung is very high quality. The picture is so clear, I feel like I am in it at times. Hooking up my accessories, my Roku stick and my blue ray player was so easy. The USB outlets and the Hdmi outlets are right there without having to fumble around. I would recommend this TV to anyone who is a movie junkie or just loves to binge shows. I am in awe of how smart this tv is. I received this product at a discount in exchange for my honest review.

Review from The Insiders
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Oct 5, 2022
Reviewer name: waapples79
5 out of 5 stars
5 out of 5 stars review

Great picture!

[This review was collected as part of a promotion.] I upgraded from a Samsung LED tv to a QLED and the picture difference was very obvious. The TV is great! It responds to the remote, the picture is clear and detailed. I love Samsung products and I don't think I would ever own another brand of TV.

Review from Samsung US
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Oct 25, 2022
Reviewer name: BigEsTV
5 out of 5 stars
5 out of 5 stars review

Amazing focal point

[This review was collected as part of a promotion.] We love and I mean LOVE our new Samsung Tv! The large 75 inch screen made our living room seem cozy and provides a great viewing experience for all. The sound quality is great just as it is. The picture quality is amazing for what we paid! Set-up was fast and we have used new functions because of the smart Tv features. We are so happy with this purchase!

Review from Samsung US
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Feb 24, 2024
Reviewer name: Scott
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung so far👍

I like this brand

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Dec 17, 2022
Reviewer name: Yash
3 out of 5 stars
3 out of 5 stars review

Non functional remote and smart phone setup

Non functional Remote. Samsung provided instruction for smart phone which also doesn't work.

Review from Samsung US
Helpful?7925Z4IDQQZS13871700529
reply from Samsung Brand Ambassador

Yash, Thank you for sharing your feedback on your Q80B TV's remote. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist