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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
795 ratings672 reviews
  1. 5 stars77% (614)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 21-30 of 672 reviews
Apr 30, 2024
Reviewer name: FlyGirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Glued to the 📺

OMG! I tell you we're glued to the TV. The picture quality on this tv is fire. A special shout out to the salesman who educated my husband and I on the difference in LED/QLED/OLED.

Helpful?7925Z4IDQQZS13871700529
Oct 13, 2023
Reviewer name: Owen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Delivery Service

Very poor customer service after the sale. Warning the shipping company drops it at your sidewalk and leaves although it states they will bring it inside and take away the garbage.

Helpful?7925Z4IDQQZS13871700529
Oct 18, 2023
Reviewer name: LMC214
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung 85” 4K HDTV

I'm so excited to have chosen this TV for my family room! It fit perfectly and with all the latest features on it was a no brainer for me not to make the purchase! I will strongly recommend it!

Helpful?7925Z4IDQQZS13871700529
Mar 6, 2024
Reviewer name: Wayne
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Scam Attempt

This was the SECOND 85" Samsung That I Had To Order! As The First Had Been A RETRUNED ONE, Repacked and Attempted To Pass Off Me!!! I Lost My $20 Gift Card , Three Weeks of My Time!!! I Would Like to Speak with an Upper Level Sam's Management about This, if Sam's WANTS My Buying Anything Else!

Helpful?7925Z4IDQQZS13871700529
reply from Samsung

Wayne,I'm sorry to hear of your experience. We recommend you contact Sam's Club Customer Support or your local Sam's Club store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist

Mar 11, 2024
Reviewer name: RYegge
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Samsung 85 inch television could be better

It is a good television but I had to play around with picture settings to get a great picture. Even after that it isn't quite as sharp as my older television. I think it's the black levels because the white washes out a lot. Also, it is suppose to come with the five year warranty but I have not received that yet and it's been over a month since the purchase.

Helpful?7925Z4IDQQZS13871700529
Feb 23, 2024
Reviewer name: JS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not too shabby when on sale.

Overall, the TV is not bad. I had some problems during setup where the wireless network wouldn't connect nor the remote would work, but a reset fixed it and haven't had any problems since. The main issue was delivery. Took longer than expected and the delivery company had some minor issues.

Helpful?7925Z4IDQQZS13871700529
Aug 2, 2024
Reviewer name: Lynette
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

TV

Tv came late and did not get the 5 year maintenance warranty as stated with purchase,

Helpful?7925Z4IDQQZS13871700529
Jul 7, 2024
Reviewer name: Sarge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Basement TV

New basement TV, easy install and big. Arrived in great shape. Delivery was a breeze.

Helpful?7925Z4IDQQZS13871700529
Sep 17, 2023
Reviewer name: Tay
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I really like the TV

So far I love the TV, the picture quality is amazing and I don't have anything bad to say about the TV. I have the Samsung sound bar and subwoofer, and it does wonders giving it a theater like sound. I rated it a 4 because i haven't plugged my PS5 to it yet but if you're not into gaming this TV should be a solid 4 or 5 star rating for you especially if you want a big 85 inch tv in your home.

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Mar 7, 2024
Reviewer name: Cheated
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not quality

Suppose to get a $200 e-gift card ever received it

Helpful?7925Z4IDQQZS13871700529
reply from Samsung

Hi Cheated,I'm sorry to hear of your experience. We recommend you contact Sam's Club Customer Support or your local Sam's Club store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist