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Customer reviews for SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV for
SAMSUNG 85" Class - Q80 Series - QLED 4K Smart TV
4.6 out of 5 stars
stars
794 ratings671 reviews
  1. 5 stars77% (613)
  2. 4 stars13% (107)
  3. 3 stars4% (28)
  4. 2 stars1% (9)
  5. 1 star5% (37)

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Showing 21-30 of 671 reviews
Jul 28, 2024
Reviewer name: Jpwest61
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor picture quality

The picture quality is horrible. I had a Samsung before this one and this picture quality is not even close to the older model

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Apr 5, 2024
Reviewer name: Harold
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Be careful of cash card offers from Sams Club

Sams club promised cash card for$200 when purchased and they have not come through. I am having to prove they advertized it which is crazy.

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Aug 2, 2023
Reviewer name: Matthew
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great TV. Not sure about the rest.

The TV itself is great. The bundle for the 5 months of streaming service is bogus…Samsung; need I say more.

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Oct 10, 2023
Reviewer name: Ruth
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Have not received promised gift card

The TV works well. My issue is that I have contacted customer service three times and have still not received the $100 promotional gift card that was advertised with this TV

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Apr 30, 2024
Reviewer name: FlyGirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Glued to the 📺

OMG! I tell you we're glued to the TV. The picture quality on this tv is fire. A special shout out to the salesman who educated my husband and I on the difference in LED/QLED/OLED.

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Oct 13, 2023
Reviewer name: Owen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Delivery Service

Very poor customer service after the sale. Warning the shipping company drops it at your sidewalk and leaves although it states they will bring it inside and take away the garbage.

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Mar 6, 2024
Reviewer name: Wayne
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Scam Attempt

This was the SECOND 85" Samsung That I Had To Order! As The First Had Been A RETRUNED ONE, Repacked and Attempted To Pass Off Me!!! I Lost My $20 Gift Card , Three Weeks of My Time!!! I Would Like to Speak with an Upper Level Sam's Management about This, if Sam's WANTS My Buying Anything Else!

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reply from Samsung

Wayne,I'm sorry to hear of your experience. We recommend you contact Sam's Club Customer Support or your local Sam's Club store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist

Feb 23, 2024
Reviewer name: JS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not too shabby when on sale.

Overall, the TV is not bad. I had some problems during setup where the wireless network wouldn't connect nor the remote would work, but a reset fixed it and haven't had any problems since. The main issue was delivery. Took longer than expected and the delivery company had some minor issues.

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Mar 11, 2024
Reviewer name: RYegge
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Samsung 85 inch television could be better

It is a good television but I had to play around with picture settings to get a great picture. Even after that it isn't quite as sharp as my older television. I think it's the black levels because the white washes out a lot. Also, it is suppose to come with the five year warranty but I have not received that yet and it's been over a month since the purchase.

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Aug 2, 2024
Reviewer name: Lynette
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

TV

Tv came late and did not get the 5 year maintenance warranty as stated with purchase,

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