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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,591 ratings1,591 reviews
  1. 5 stars80% (4,449)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (222)

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Showing 171-180 of 1,591 reviews
Aug 15, 2021
Reviewer name: Deebles62
1 out of 5 stars
1 out of 5 stars review

Another Change for the worse

WHY WHY WJY? do companies insist on making changes that are NOT needed. The old design worked and were moderately comfortable. These new ones are too small and leak up the back. I am beyond upset. Bring back the old ones.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Oct 13, 2021
Reviewer name: Nels
2 out of 5 stars
2 out of 5 stars review

Not satisfied with newer design

The quality and the sizing have deteriorated considerably. I have been buying these for for my wife for several years and she is now very disappointed.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Nels. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Apr 18, 2024
Reviewer name: LSikes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product

My mom has issues and disabled. Being a caregiver is stressful and lonely since I don't have help and Medicare will not pay. I don't make much money. I spend about $100 per month on these. I can save money because of price, quality, and quantity.

Helpful?5GU7CLX9CFHV13870667945
Jun 7, 2025
Reviewer name: Glo
1 out of 5 stars
1 out of 5 stars review

Not great product

Absorbent material separates, leaving a void in absorbency areas which causes problems with moisture going into clothes. Sides are also vulnerable to moisture leaks

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Sep 1, 2024
Reviewer name: Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic

They are great for me!! I can be confident in them to keep me from having an accident in all situations. I am 100% incontinent so I have to have something I can truly rely on. These adult diapers work great!!

Helpful?5GU7CLX9CFHV13870667945
Aug 21, 2021
Reviewer name: Daughter
1 out of 5 stars
1 out of 5 stars review

underwear

This runs much smaller than the previous brand and leaks. Not even in the same class as the previous brand will have to find a new brand for my mother

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback and our apologies for the leakage issues. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Aug 11, 2021
Reviewer name: JMS
1 out of 5 stars
1 out of 5 stars review

Very disappointed

I have used the membersmark brand for 4 years and they replaced a great product for a cheaper, less absorbent and ill fitting "new" one. I am so disappointed and frustrated to have to find a new brand. I do not recommend these at all.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning JMS. Thank you for your feedback. Please call our customer service line at 888-301-0332 so we can assist with sizing. We are happy to refund or replace any item you find unsatisfactory until you find the best size.

May 7, 2025
Reviewer name: Arty D
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Dry, but a little tight at times.

They do the job well. However, the fit is inconsistent. Some fit fine, while others seem to be a little snug. We may try the next size up when more are needed.

Helpful?5GU7CLX9CFHV13870667945
Sep 2, 2021
Reviewer name: Unsatisfied
1 out of 5 stars
1 out of 5 stars review

Bad choice

Poorly made, uncomfortable design feel like wearing a thong. The pad is thinner and non absorbent leaks. I returned these, would rather pay more than being embarrassed in public

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 27, 2021
Reviewer name: Dodie
1 out of 5 stars
1 out of 5 stars review

please bring back previous type

Please bring back the previous ones that were made for men and women. Have tried 3 different ones and they don’t compare. Always get x large, and other brands are skimpy.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good morning and thank you for your loyal patronage. The Members Mark XL Unisex Underwear has been discontinued. But, please call our customer service line at 888-301-0332. They might be able to reach out to the manufacturer for other options.