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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
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4.6 out of 5 stars
stars
5,591 ratings1,591 reviews
  1. 5 stars80% (4,449)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (222)

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Showing 161-170 of 1,591 reviews
Jul 5, 2025
Reviewer name: Nanny
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disposable underwear

The fit is good. I don't believe that they will hold the equivalent of 3 cups. I always add a pad. This allows me to get thru the night even though I still get up 2 to 3 times a night to go to the bathroom. Better than most disposable underpants.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Nov 15, 2021
Reviewer name: Neil
1 out of 5 stars
1 out of 5 stars review

Update is no good

The updated product is a poor fit, and very uncomfortable. It feels rough, hard and chafes. I will be returning the box and forced to switch to the much more expensive name brand since I cannot use this.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Neil. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Apr 12, 2023
Reviewer name: RCP
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So Far, So Good . . .

More absorbent material than the name brand Ive been using for years that changed!!! I will have to wait until I order more to know IF this product changes the amount of material they use to soak up leakages.

Helpful?5GU7CLX9CFHV13870667945
Nov 5, 2021
Reviewer name: ClubShopper4
1 out of 5 stars
1 out of 5 stars review

Run VERY small!

Bought these for my mother-in-law because they were a good deal cheaper than Depends. I "usually" like Members Mark products but these do not cut it! According to my MIL, these don't even cover her butt they're so small. Guess it wasn't cheaper!

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Sep 23, 2021
Reviewer name: Grandma Sparrow
2 out of 5 stars
2 out of 5 stars review

More coverage on the backside!

I like the softness of these but the medium fits like a small. There isn't enough coverage of the backside. I know there are others with the same problem I'm sure. Reconstruct the backside and the size.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. Thank you for your helpful feedback. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Oct 13, 2023
Reviewer name: Havanese
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

3 1/2 stars could’ve been five stars

I wanted to give this item a 3 1/2 stars, but there was no way to do it. The reason I did not get five stars is because they see at does not hold as much urine as I was expecting. Otherwise, this is a big product, very comfortable.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback Havanese. We will certainly pass this along. If you have any other questions or concerns, don't hesitate to contact us at 888-301-0332. We are happy to listen and help!

May 22, 2023
Reviewer name: Peaches
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable

Bought these for my mom and she says they’re great. She is very confident wearing them when going out. They are strong and comfortable and perfect fit. She recommends them.

Helpful?5GU7CLX9CFHV13870667945
Sep 26, 2021
Reviewer name: jerry
1 out of 5 stars
1 out of 5 stars review

NOT Mediums

These are NOT mediums. They are SMALL size. If you have a 31 inch waist, they will be very very tight. Any bigger waist, good luck. The old ones were actually mediums. I'll be looking elsewhere next time.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 4, 2021
Reviewer name: BJ
1 out of 5 stars
1 out of 5 stars review

Would never buy again

I normally use Tena, but these were much cheaper. They fit like high ruse underwear. They were not very absorbent. If I start to leak it runs over the sides and down my legs. Wasted my money. Back to Tena…

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning BJ. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 17, 2021
Reviewer name: Dale
2 out of 5 stars
2 out of 5 stars review

They've changed.

My wife has uesd these for quite some time and loved them. They changed them, made them "better" now she hates them and is looking for something else. They don't fit as well and fall apart.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Hi Dale..Thank you for your feedback. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.