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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,527 ratings1,574 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (95)
  5. 1 star4% (217)

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Showing 111-120 of 1,574 reviews
Mar 8, 2022
TrulyTx
5 out of 5 stars review

Verified Purchase

Focus on work NOT leaks

I was hesitant to use this product as I am a larger woman. 286 lbs 5'3" with wide hips. The XL fit perfectly with enough stretch to feel comfortable. I was getting to the point where xl pads with the heaviest absorbency were not enough at times due to leakage on sides. That is not the case with these. I also have heavy menstrual periods due to premenopause which would cause leakage at night. These are perfect for that purpose as well. I am now worry free during work meetings and can focus on work instead of being distracted by potential embarrassment of leakage.

Helpful?5GU7CLX9CFHV13870667945
Jul 1, 2021
Tigerlily
1 out of 5 stars review

Too small

Have been buying the Small-Medium for my mother for quite a while, and according to the sizing in the description, this new "Small" size should have fit her, since she only weighs 100 pounds. These look like something a baby would wear. They were too tight and too small. Not sure why Sam's would redo a product and make it worse.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon and thank you for your feedback. I recommend trying the new Women’s Medium which fits waist sizes 31-37 inches, pant size 8-16, and fits a weight range of 115-190 lbs. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for you.

Jun 27, 2021
Jane
2 out of 5 stars review

Extremely disappointed in change!

Extremely disappointed in the change in Member’s Mark incontinence underwear – the sizing is obviously much smaller. My 96 year-old mother (wears a size 16-18 pants) has been wearing this brand in Large for a long time. The previous version (in the pink/purple box) fit comfortably and she could easily put them on herself. This new version (in the purple box) is visibly smaller and a struggle for her to pull on.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Afternoon Jane. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your mother.

Nov 1, 2021
Sis
1 out of 5 stars review

inferior product

These pads are horrible, they leak. I had a very embarrasing accident wearing this product. This has never happened before with the previous brand sold at Sams. They were bigger, thicker and much more absorbent. I will not be purchasing this product again.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Aug 24, 2021
Iggy
3 out of 5 stars review

But Why?

Why did they change the adult disposable underwear for women? The new underwear is a joke. They are poorly made, sized wrong and the padding is not absorbent. After 2 1/2 years I will have to look elsewhere for underwear. Member's Mark missed the mark this time.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Iggy. We have upgraded the design or our Underwear to fit and feel more like real underwear. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for you.

Apr 1, 2026
LYSSA
5 out of 5 stars review

Before I buy item I read reviews. All the 5 star reviews are from 2021-2022. When I read the one star on this product most hate this product because the sizes are 1) too smal 2) they don't absorb like they did in 2021. I'll pass buying these till the reviews state that they now are true to size and can absorb much more urine without leaking. I hate when a good product starts to make bad products so people get ripped off. If manufacturers charged an extra dollar or two instead of what they done here, people wouldn't complain because they get a great product and maybe buy more.

Helpful?5GU7CLX9CFHV13870667945
Mar 18, 2025
S C
4 out of 5 stars review

Verified Purchase

Doesn't shred.

M Fits pretty good. The sides don't shred as easily as Assurance. It stands up to repeated pulling up and down of underwear. Absorbs and holds up well. I have incontinence w urgency. This gives me confidence, just in case. I have recommended. Price is better than Assurance also. I didn't like Depends. Overrated and I didn't care for the front 'tag'. I've put them on backwards without thinking. I don't want to think about..oh yeah, this is the one with the tag in the front. I'm not advertising a designer name brand incontinence product. They're not Calvins! :D Ish.

Helpful?5GU7CLX9CFHV13870667945
Jun 14, 2025
kathy
1 out of 5 stars review

Verified Purchase

poorly constructed

most of them were glued together rendering them unusable

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Kathy, Thank you for your feedback. Our apologies for this occurrence. Since this is not what we typically hear regarding our Protective Underwear , we would like to obtain more information and possible samples back. Please call us at 888-301-0332 so that we may speak with you directly regarding these issues. Thank you

Sep 22, 2023
Mike
5 out of 5 stars review

Verified Purchase

Works great

These are comfortable and work great. Price is lower to name brand and these I think work better

Helpful?5GU7CLX9CFHV13870667945
Jul 1, 2022
T Wilson
1 out of 5 stars review

Verified Purchase

Buy a size up

Runs small, with no stretch

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning! We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.