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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars5,475 ratings1,564 reviews
  1. 5 stars80% (4,356)
  2. 4 stars11% (607)
  3. 3 stars4% (203)
  4. 2 stars2% (92)
  5. 1 star4% (217)

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Showing 121-130 of 1,564 reviews
Mar 11, 2022
NoNonsence
4 out of 5 stars review

Verified Purchase

Perfect continence choice for dry bottom

Good price and I add for my elderly mother a secondary pad which has eliminated any leakage at bedtime. The optional addition of MM pads ensure clothing and bedding stay dry and clean. Having it shipped as a plus member makes it convenient and a no brained for continued purchase

Helpful?5GU7CLX9CFHV13870667945
May 3, 2022
EdLee
3 out of 5 stars review

Verified Purchase

Strong odor.

According to samsclub.com the Depend product is not available within 150 miles of zip code 08817. Decided to try the Members Mark offering. The product has a strong unpleasant smell out of the plastic wrapping. It dissipates after a day; 24 hours. Have learned to preopen the package before using. It also is thinner than the Depend product though have not experienced a problem with oversaturation yet. Will probably shop for the Depend product elsewhere.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning Ed, thank you for reaching out to provide feedback regarding your recent experience while using the Members Mark Underwear. Providing Members with a high quality product is very important to us and we take this and all feedback very seriously. At your convenience, we encourage you to call us at 888-301-0332 so that we may obtain more information and even samples if you still have them available. We look forward to hearing from you!

May 11, 2024
Katherine Reynolds
5 out of 5 stars review

Verified Purchase

Great Quality product at a great price

I have been purchasing this product for years now. The quality and quantity is great! I have compared the Members Mark to brands like Depends and have found that Members Mark is a much better quality product. It absorbs better keeping your skin dry and protected. They prevent leakage and emparasing moments. You wont find a better product and the price is amazing.

Helpful?5GU7CLX9CFHV13870667945
Nov 28, 2023
Gloria
1 out of 5 stars review

Verified Purchase

Refund on shipping

Your website said my order didn’t go through twice and told me to reorder so I did. I looked and it had ordered 3 of the item I wanted. I canceled 2 of them and all 3 were shipped to me in 3 different shipments. I was charged shipping on all 3 items. I called customer service and they said someone would email me about a refund on the shipping. I never received an email or a refund. Not happy!

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Feb 2, 2024
SteelerFanMom
3 out of 5 stars review

Verified Purchase

We're happy but the wearer isn't

I purchase these for my 90 yr old MIL who lives with us. We appreciate being able to buy them in this size package, and the fact I can get them shipped quickly is key but she recently wanted to call "the owner" of the store to complain about how they fasten along the sides. She seems to find them suddenly uncomfortable.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Good Morning . We’re disappointed to hear that your recent experience with our protective underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Nov 10, 2022
RealtyDoc
4 out of 5 stars review

Verified Purchase

Overall Great Value Unless Sized Incorrectly

Our most recent purchase of the Underwear for Women Medium size is now smaller than all prior purchases! Member's Mark needs to scrutinize the manufacturing process, to verify that the size does not vary over time. This item is a great value and highly-valued -- but the size must be accurate.

Helpful?5GU7CLX9CFHV13870667945
Nov 1, 2022
Frustrated
3 out of 5 stars review

Verified Purchase

Product changed

These used to be a perfect fit until the sizing changed. We went by waist measurements like always but there is no “tushy” coverage. Think along the lines of a thong. My mother is not a large woman so I cannot imagine what problems other ladies may experience.

Helpful?5GU7CLX9CFHV13870667945
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Mar 18, 2025
S C
4 out of 5 stars review

Verified Purchase

Doesn’t shred.

M Fits pretty good. The sides don't shred as easily as Assurance. It stands up to repeated pulling up and down of underwear. Absorbs and holds up well. I have incontinence w urgency. This gives me confidence, just in case. I have recommended. Price is better than Assurance also. I didn't like Depends. Overrated and I didn’t care for the front 'tag'. I've put them on backwards without thinking. I don't want to think about..oh yeah, this is the one with the tag in the front. I'm not advertising a designer name brand incontinence product. They're not Calvins! :D Ish.

Helpful?5GU7CLX9CFHV13870667945
Jun 24, 2024
N Spencer
5 out of 5 stars review

Verified Purchase

VERY BEST UNDERWEAR

These r wonderful pull ups( I call them), fit really good & very absorbent. U hardly know u have them on, make shorts, pants, or whatever u r wearing fit a little tighter, but do not show u have them on, not bulky but very absorbent, are for me anyway, & I gush urine most of the time. I tried several, thought the ones I had at rehab were good, but these were less bulky with same if not better absorbent.

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Feb 9, 2022
DO
5 out of 5 stars review

Verified Purchase

One of the best incontinence underwear for women

The Member's Mark Total Protection Incontinence Underwear for Women is one of only two go-to brands we use (Sometimes one or the other is out-of-stock - not an option.) The other is Amazon Basics Incontinence & Postpartum Underwear for Women. The Member's Mark brand is a good design, holds up well - will not fall apart as some brands do. The leg openings are not too tight, comfortable to wear and are not too bulky. And, they can be used with an incontinence pad, for added protection.

Helpful?5GU7CLX9CFHV13870667945