Hi there! Thank you for sharing your experience with us. We understand your frustration with the inconsistent picture on the 65UT7550AUA TV when using the LG website. It’s great to hear that using Roku through the HDMI port resolved the issue.Delivery & Installation - https://members.us.lg.com/store/pm/app/common?pageName=deliveryTo further troubleshoot the webOS issue, you might try updating the TV’s firmware to ensure it has the latest features and fixes. If you continue to experience problems or need additional support, please send us a private message on Social Media @LGUSSupport. Our team is here to assist you and find a solution. We appreciate your patience and understanding. —Renzo

Hi, Gal. Thank you for sharing your detailed feedback about the LG TV (65UT7550AUA) model. We understand how important it is to have a smooth and enjoyable experience with your TV. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.For the issues with the smart TV menus and slow navigation, we recommend checking the TV’s settings to see if there are any performance or display options that can be adjusted to help speed things up. Sometimes, reducing automatic updates or resetting the TV to factory settings can help improve its performance. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-factory-reset-an-lg-tv--20153288828814.As for the remote and setup process, we truly appreciate your feedback, as it will help us improve the user experience. If you’d like, we can guide you through some adjustments that might make the interface more user-friendly.Please send us a private message on social media @LGUSSupport, and we’ll assist you with additional troubleshooting steps or explore possible solutions to ensure you get the most out of your TV. We’re here to help and appreciate your patience as we work together on this. ^Juvy

Hi Scott, thank you for sharing your thoughts on the LG 65" UHD 4K TV with webOS 24 (65UT7550AUA). We’re glad to hear the great color and overall performance are making it a strong upgrade for your living room. Regarding the extra steps with your DISH remote — that usually means the remote isn’t fully programmed to control the TV’s power and inputs directly. Once paired correctly, you shouldn’t need to press multiple buttons each time. You can also enable SIMPLINK (HDMI‑CEC) in the TV settings to help your connected devices work together more smoothly. For full product details and specifications, you can visit the link below: https://www.lg.com/us/tvs/lg-65ut7550aua-4k-uhd-tv If you’d like help getting your setup streamlined, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Hello. Thanks for sharing your thoughts about your LG TV! Love hearing that the picture is blowing you away — that sense of depth is exactly the kind of magic we hope you notice. Totally get you on the setup taking some extra time; dialing in those perfect settings can feel like a mini‑adventure of its own. We appreciate you sticking with it. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.