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Customer reviews for LG 65” Class UT7550 Series 4K UHD Smart TV for
LG 65” Class UT7550 Series 4K UHD Smart TV
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4.4 out of 5 stars
stars
118 ratings51 reviews
  1. 5 stars70% (83)
  2. 4 stars14% (16)
  3. 3 stars5% (6)
  4. 2 stars4% (5)
  5. 1 star7% (8)

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Showing 1-10 of 51 reviews
Oct 6, 2024
Reviewer name: Donna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great picture

We returned to LG after having a Samsung for 8 months. LG just works for us, better picture, easy settings, etc. Had to buy Magic Remote separately, personal preference. Three year warranty is a definite plus, but the picture on this TV is remarkable!

Helpful?5MY2DXDDMG5F13870574592
Mar 9, 2025
Reviewer name: Paul
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great tv for under $500.

Recently replaced two televisions in my house both LG. One was the LG C4 OLED and the second was the LG UHD. The LG UHD has great picture quality for the price and the apps load very quickly.

Helpful?5MY2DXDDMG5F13870574592
Sep 26, 2024
Reviewer name: Rick C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lg Ut7550 Smart TV

Beautiful picture only 43 pounds hanging on my wall

Helpful?5MY2DXDDMG5F13870574592
Jan 20, 2025
Reviewer name: Kevin B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy

Great tv at a great price Easy to mount on the wall The included 3 year warranty is a nice perk for club members

Helpful?5MY2DXDDMG5F13870574592
Oct 1, 2024
Reviewer name: Casper64
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New LG

First time buying an LG Tv and absolutely love it! The picture is clear and crisp and has great sound. With the connectivity to the world of streaming the channel list is unlimited. I would highly recommend this product

Review from lg.com/ca
Helpful?5MY2DXDDMG5F13870574592
reply from LG CareQ

Dear Customer, Hi, we do appreciate for taking the time to leave a review. Your feedback is important to us. We're so pleased that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services.

Dec 29, 2024
Reviewer name: Tony
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Remote Control was very slow response and delay

Too Much Delay

Helpful?5MY2DXDDMG5F13870574592
Aug 11, 2024
Reviewer name: Tim22
2 out of 5 stars
2 out of 5 stars review

Defective TV

Bought this a few day ago coming from LG plasma 60 inch using a Roku and Hulu+Live for watching TV. I cannot get a consistent picture using the LG website. Went thru and checked power, internet speed, set up and setting multiple times and tried LG support which was worthless. Finally put my old Roku thru hdmi port to control and TV works fine. Probably Going returning because I didnt pay for just a monitor, either this TV is defective or webos is terrible.

Helpful?5MY2DXDDMG5F13870574592
reply from LG Digital Customer Care

Hi there! Thank you for sharing your experience with us. We understand your frustration with the inconsistent picture on the 65UT7550AUA TV when using the LG website. It’s great to hear that using Roku through the HDMI port resolved the issue.Delivery & Installation - https://members.us.lg.com/store/pm/app/common?pageName=deliveryTo further troubleshoot the webOS issue, you might try updating the TV’s firmware to ensure it has the latest features and fixes. If you continue to experience problems or need additional support, please send us a private message on Social Media @LGUSSupport. Our team is here to assist you and find a solution. We appreciate your patience and understanding. —Renzo

Sep 4, 2026
Reviewer name: Bharat
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Black screen

After exactly 2 years I see black screen and warranty is completed.

Review from lg.com/ca
Helpful?5MY2DXDDMG5F13870574592
Jun 22, 2024
Reviewer name: Vega
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very slow app interface

The tv its very slow,it get stuck and frezze all the time .the web os system wont work most of the time.returned and bought a samsung

Helpful?5MY2DXDDMG5F13870574592
reply from LG Digital Customer Care

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG TV, specifically with the slow performance, freezing, and WebOS system not working properly. I can imagine how frustrating it must be to have a TV that doesn't function as expected.I want to acknowledge your disappointment and frustration, and I'm here to listen and help. I apologize that we didn't meet your expectations with our product, and I appreciate your feedback. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jul 12, 2024
Reviewer name: Mitch
1 out of 5 stars
1 out of 5 stars review

Slow, slow, slow and very clunky

I boost this product on Saturday July 6, 2024 and ended up returning it the next day, Sunday July 7, 2024. The tv was so slow it was unusable. It took an unusually long time to load anything I tried to access and couldn’t scroll more than a few lines and the it would take a long time to load again before I continue. It would freeze all the time it was loading. This was while connected to my high speed internet via LAN. The user interface was clunky, and hard to navigate, as well. I would definitely not recommend buying this product.

Helpful?5MY2DXDDMG5F13870574592
reply from LG Digital Customer Care

Hello, Mitch. Thank you for sharing your experience with us regarding your LG TV model 65UT7550AUA. We appreciate your feedback and understand your concerns about the performance issues you encountered. To address this, please send us a private message on our social media platform via @LGUSSupport. Our team is committed to assisting you with any technical issues you faced, including optimizing performance and usability. We value your input as it helps us continually improve our products. We look forward to working with you to ensure a better experience with LG TVs in the future. ^Sam