We totally understand your frustrations and concerns, and we would love the chance to help! Please reach out to us at reviewresponse@ridejetson.com so that we can better assist you!

We're so grateful for your five-star review! The Horizon Electric Dirt Bike is equipped with features such as a chain motor, off-road tires, flex foot pegs, and an under-seat shock absorber, and we hope your kiddos continue to enjoy making moves on their Jetson for a very long time to come! Ride electric, ride Jetson!

Awesome, Teddy! We're psyched to hear that your son is loving his Horizon Kids' Dirt Bike, and we're super grateful for your five-star review! What a great birthday gift! The Horizon features a chain motor, off-road tires, flex foot pegs, and an under-seat shock absorber, and is sure to be a fun, memorable ride for your son! Ride electric, ride Jetson!

Oh no! We are so sorry to hear that you're having issues with your battery and we want to do everything we can to assist! Please reach out to us at reviewresponse@ridejetson.com and our Support Team can take a deeper look.

Oh no! We're terribly sorry to hear that your Horizon Kids' Electric Dirt Bike was missing the charger, and we want to help! Please contact us at reviewresponse@ridejetson.com so that we can make this right for you!

Thank you for bringing this to our attention. At Jetson, we take customer safety seriously. Since your battery is overheating, please reach out to us at reviewresponse@ridejetson.com and our Support Team can take a deeper look.