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Customer reviews for Jetson Horizon Kids' 36V Dirt Bike for
Jetson Horizon Kids' 36V Dirt Bike
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4.1 out of 5 stars
stars
153 ratings80 reviews
  1. 5 stars69% (106)
  2. 4 stars6% (9)
  3. 3 stars5% (8)
  4. 2 stars7% (10)
  5. 1 star13% (20)

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Showing 61-70 of 80 reviews
Dec 11, 2023
Reviewer name: JMAck
5 out of 5 stars
5 out of 5 stars review

Fun outdoor bike

Got this bike for my nieces and nephews. The kids really loved it as it not only has the cool LED frame which was cool to use at nights, but also has the perfect speed and balance to have the perfect off road adventure! Assembly was super easy too. A great holiday present for kids!

Review from RideJetson.com
Helpful?4BFYXVPPM7NM13870374794
reply from Jetson Support

Thank you so much for taking the time to leave this kind five-star review! The Horizon Electric Dirt Bike is such a fun ride that comes with a chain motor, off-road tires, flex foot pegs, and an under-seat shock absorber, and we hope all the kiddos get to enjoy making moves on their Jetson for a very long time to come! Happy riding!

Jul 13, 2024
Reviewer name: Raye
2 out of 5 stars
2 out of 5 stars review

Battery won’t get past 2 bars

We have only had this bike for 5 months, and my son has maybe used it 5 times. He went to use it recently, and the battery will not charge. We charged it all night, and it’s still at only 2 bars. For as much as this bike cost, I wish it would have lasted for at least a year or more, especially since it has only been used 5 times.

Helpful?4BFYXVPPM7NM13870374794
reply from Jetson Bike

Dear Raye,Thank you for sharing your experience. We sincerely apologize for the inconvenience you've encountered with your bike. It's concerning to hear that the battery is not charging properly, especially given how little it has been used.We understand your frustration, especially considering the cost of the bike and the expectation of its longevity. Please reach us at our toll-free number, 1(888)976-9904, from 9am to 5pm EST. We're committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent. Best Regards, Customer Service Team at Jetson

Nov 23, 2023
Reviewer name: Tvaroli
5 out of 5 stars
5 out of 5 stars review

Impressed!

This bike is put together better than I expected. My son is a very rough kid and it's holding up beautifully. He loves it!

Helpful?4BFYXVPPM7NM13870374794
reply from Jetson Bike

We're so grateful that you took the time to leave this five-star review, and we're thrilled that your kiddo is loving his Horizon Kids' Dirt Bike! With a chain motor, off-road tires, flex foot pegs, and an under-seat shock absorber, your son is sure to enjoy his Jetson for many more fun rides to come! Make moves!

Aug 17, 2023
Reviewer name: TMSD028
5 out of 5 stars
5 out of 5 stars review

Cool Kid!

My nephew LOVES this, he is zipping around all over the backyard in this non stop! he says it goes fast and feels like he is riding a motorcycle. It looks awesome, even I want to ride this as a adult!

Review from RideJetson.com
Helpful?4BFYXVPPM7NM13870374794
reply from Support

Thank you so much for taking the time to leave this five-star review! We're thrilled to hear that your nephew is loving cruising around on his Horizon Electric Dirt Bike! The Horizon is such a sweet ride, and you're sure to be making moves in style on it! We hope your nephew enjoys riding Jetson for a very long time to come! Make moves!

Dec 12, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best Christmas Gift Under the Tree!

My husband and I got this for my 11 year old son as his "big gift" for Christmas this year. It was super easy for my husband to put together and I cannot WAIT to give it to my kiddo on Christmas morning.

Review from RideJetson.com
Helpful?4BFYXVPPM7NM13870374794
reply from Jetson Support

We are so excited you purchased a Horizon Electric Dirt Bike for your son and we hope he absolutely loves his Christmas gift! Welcome to the Jetson family! #makemoves

Nov 10, 2023
Reviewer name: Cat kiwi
5 out of 5 stars
5 out of 5 stars review

Kids will love

I bought this dirt bike for my kids and they love it and can’t stop using it.unpacking it was easy and super simple with only a few steps. And would make a good Christmas gift for kids

Review from RideJetson.com
Helpful?4BFYXVPPM7NM13870374794
reply from Jetson Support

Thanks for the review and the photo! We're so happy to hear your kids are loving their Horizon Electric Dirt Bike! Welcome to the Jetson family and keep making moves!

Dec 28, 2023
Reviewer name: Obrien
5 out of 5 stars
5 out of 5 stars review

Our kids love this

We have 4 boys, ages 6,7,7 and 8. So we bought 4 of these dirtbikes for Christmas and we love them. They were easy to put together, very sturdy, highly recommend.

Review from RideJetson.com
Helpful?4BFYXVPPM7NM13870374794
Dec 30, 2023
Reviewer name: Jenna Ainslie
3 out of 5 stars
3 out of 5 stars review

Ruined Christmas

The charger was broken out of the box. Contacted company and the earliest they could send me a replacement charger was January 4th. My son was super bummed watching all his cousins and siblings ride their new bikes and he couldn't. The bike looks cool especially with the lights but should've just went with a Razor.

Helpful?4BFYXVPPM7NM13870374794
Dec 12, 2023
Reviewer name: Marky43
5 out of 5 stars
5 out of 5 stars review

Great Bike

My 9yr old is loving her new bike. Smooth ride and long lasting battery life. She’s the envy of the neighborhood. Highly recommend.

Review from RideJetson.com
Helpful?4BFYXVPPM7NM13870374794
reply from Jetson Support

We're thrilled to hear you would recommend the Horizon Electric Dirt Bike and we're so happy to hear your daughter is loving her new ride! You can ride for up to 30 minutes before needing to recharge. Keep making moves!

Dec 30, 2023
Reviewer name: Moli
2 out of 5 stars
2 out of 5 stars review

Too small

Bike is cool looking but definitely too small. My son just turned 9 in December, is average height for his age, and bike looked tiny next to him.

Helpful?4BFYXVPPM7NM13870374794
reply from Jetson Bike

We truly appreciate you taking the time to reach out about this, as Jetson takes customer concerns and feedback very seriously, and we use it to improve future product designs. If there is anything we can assist you with, please reach out to us at reviewresponse@ridejetson.com.