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Customer reviews for Lifetime Adventure Tower Playset with Spider Swing for
Lifetime Adventure Tower Playset with Spider Swing
4.6 out of 5 stars
stars
333 ratings332 reviews
  1. 5 stars78% (261)
  2. 4 stars13% (42)
  3. 3 stars1% (4)
  4. 2 stars4% (12)
  5. 1 star4% (14)

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Showing 251-260 of 332 reviews
Apr 17, 2018
Ashley23
2 out of 5 stars review

It seems likes nice sturdy set.

We have owned out adventure tower playset for over a year now and all of our swings and bolts are rusted. It looks like our set has been sitting outside for 20 years already. If I could go back I wouldn't waste my money. It seems like a nice sturdy set at first, especially for the price we paid. Turns out you just pay for the brand.

Review from lifetime.com
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reply from Reviews

Have you contacted our Customer Service Department? They will be able to help you fix up your playset. You can contact them by phone at 1-800-225-3865, or by email at customercare@lifetime.com. They are open weekdays from 7:00 am to 5:00 pm mountain standard time and Saturdays 9:00 am to 1:00 pm mountain standard time.

Sep 10, 2017
Illinois matt
5 out of 5 stars review

Couldn't ask for more!!!

I bought a swingset a little over a year and my swings rusted. They didn't question me or ask me to pay for shipping back like other companies. They just sent me new ones at no cost! I can't say enough great things about their products or customer service. If there is a lifetime product out there buy it and you won't be unhappy. They truely appreciate and value their customers.

Review from lifetime.com
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May 22, 2018
Lisa
5 out of 5 stars review

So excited

[This review was collected as part of a promotion.] Ordered this for our grandchildren and are so excited to install and surprise them. We did a lot of research before buying and this product is so highly recommended. OI know they are going to love it.

Review from lifetime.com
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Nov 14, 2016
HappyMomma
5 out of 5 stars review

Durable

We bought this for earlier this year and the kids love it. We have a 7 year old girl and a 3 year old boy. Even the neighbor kids come play on it. I love that it matches the rest of my durable lifetime products. Like all the lifetime products we own- this too is a hit when it comes to value and quality. My in-laws purchased another brand swing-set from a big box store and it barely lasted them 6 months before it started swaying and getting loose;and it was in dumpster within 2 years. We had an installation party and we had about 4-6 guys on and off for about 8 hours to get it up, definitely not a one man set up, but it gave us a reason to have a cookout so it was all good in the end.

Review from lifetime.com
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Jun 24, 2019
Dave321456
3 out of 5 stars review

Beware of different versions of this product. Kind of disappointed.

I just finished assembly of the adventure tower playset this weekend that I ordered online. For the most part I was excited to get this because it appeared much better quality than the standard cedar ones found in the big box stores. Unfortunately, I got different parts than were shown in product detail pictures and that are shown in the lifetime assembly videos online. 1) Most significantly, the swing bar came in two pieces, vs. the one piece that I was expecting. You can actually see it shift back and forth at the connection when weight is put on the inner vs outer trapeze bar (yes, fasteners are adequately tightened). I can only guess they shortened the bar to make it easier to ship, but this is an unacceptable quality compromise. 2) The roof was a different design (octogon vs round) and I believe much more difficult to assemble than the ones shown in the assembly videos online. Some of the included hardware was just too short. 3) The swing A frame comes in multiple pieces as well. This has more of a force fit than the swing bar so it seems more structurally sound, but it still had a few extra confusing assembly steps. 4) The slide I received came in two pieces, and appears less curvy than what is pictured in the many product pictures out there. The connection seems sound, but I specifically went with this product to avoid multi-piece slides so common in other play sets. Overall, I was excited about this purchase because many people seem happy with this set, but I guess due to cost savings measures they have changed the product for the worse. I find the two piece swing bar especially disappointing given the quality I was expecting.

Review from lifetime.com
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reply from Reviews

We are sorry to hear that you are disappointed with your purchase. We assure you that if bought from us or our retailers this playset is tested and safe for the weight ratings as well as built of quality materials. If you have further questions please contact our customer service department. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Oct 15, 2020
nmalik03
1 out of 5 stars review

Started to Rust within Days of Assembly

We assembled this in September. Within days, several metal bars started to rust and the metal coating began to fall off. Customer service offered to send replacement bars but it would take me around 30 hours to disassemble and reassemble. I am incredibly disappointed with the quality of this set given the price and for the fact that Lifetime is not doing more to help given that I was sold a defective product.

Review from lifetime.com
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Apr 21, 2016
rangerreub
5 out of 5 stars review

Park in our backyard!

We had ours installed a month ago and we couldn't be happier. That's all our two daughters want to do when they're home - play on the playset! It is extremely sturdy - even an adult can swing on it. It is flexible, too. For instance, we added a baby bucket swing and have that up more than the swinging bar, but when our girls want the swinging bar, it's a snap to switch it out. They love the tower as well. It is their new clubhouse and sit in their camp chairs and do their homework in it. We even got cars for them to play with the "road map" on top of the tower. They look forward to sleeping on top of the tower this summer. I would definitely recommend this playset to anyone.

Review from lifetime.com
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Mar 15, 2016
HeatherC
5 out of 5 stars review

Great swingset

We have had this swingset for 2 years now (purchased in May 2014) and the kids love it. A 2 year old needs a little supervision going up the ladder because of the space between the rungs but this year he is almost 3 and gets up with no problem! When you compare the durability of this swingset to a wooden one I think this is a no brainer. My boys will love it for years to come. We also purchased the matching dome climber and would highly recommend that as well.

Review from lifetime.com
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May 15, 2018
Thomas
5 out of 5 stars review

Sturdy, safe, and fun

[This review was collected as part of a promotion.] We've had our playset for 18 months and it still looks new. I highly recommend this set. One concern I had was the arched ladder being dangerous for our 3-year-old (now 4 and a half). Well, he's climbed up it hundreds of times and it's never been an issue.

Review from lifetime.com
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Jun 23, 2017
nanabanana
5 out of 5 stars review

The perfect playset tthat will be around for many years!

We purchased the playset for our 5 year old granddaughter 12 days ago. My husband and son assembled it over the course of roughly 13 hours. It was well worth their time as once our granddaughter saw it, she was thrilled! She absolutely loves that there are two swings so someone else can swing with her. The play tower is a huge hit with her too! With her imagination the tower may one day be a castle and the next day a library when she can spend hours looking at books. The first time she went down the slide, she ended up on all fours so parents be aware and alert your children to be extra careful until they get the grasp of going down the slide. When searching for a playset, my husband, son and I all knew we didn’t want a wooden one because of the ongoing maintenance required and risk of splinters. Our 5 year old granddaughter even told us she didn’t want a wooden playset because she gets splinters when playing on them. As soon as we found the Lifetime Adventure Tower Playset, we knew our searching was over as we had found the perfect playset! This playset is going to be around for many years. Well worth the money!

Review from lifetime.com
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