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Customer reviews for Backyard Discovery 20' x 12' Kingsport Cedar Carport for
Backyard Discovery 20' x 12' Kingsport Cedar Carport
4.9 out of 5 stars
stars
594 ratings594 reviews
  1. 5 stars92% (547)
  2. 4 stars7% (40)
  3. 3 stars1% (5)
  4. 2 stars0% (1)
  5. 1 star0% (1)

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Showing 61-70 of 594 reviews
Jun 14, 2023
Reviewer name: Satisfied Buyer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No Installation Issues & Well Built

My sons and I assembled the cover over a two-day period and had no issues with how all the components fit together. In past experience with structures like this, we always found issues with holes not being drilled in correct spots or something else not fitting the way it should. In this case, we followed the instructions (which were well written and illustrated) and did not have anything not fit as it should.

Review from backyarddiscovery.com
Helpful?0X7DAYX2UHXS13870271241
Apr 30, 2023
Reviewer name: ValRod
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful Gazebo

The end result is a really beautiful gazebo. Unfortunate my husband and I are very much less than handy and can not follow direction all that well so we had a lot of steps to redo. For people who are even remotely handy assemble should be easy. We had a point in the assembly when we realized that the gazebo was going to be too big to fit inside our screened lanai (totally my fault for measuring incompletely.). Customer service was wonderful and offered to have the boxes picked back up with no restocking fee. This says a lot about the company and their dedication to customer satisfaction. We were able to find another location to home our gazebo and look forward to getting a lot of use out of it in the years to come. I would definitely recommend this product to my friends.

Review from backyarddiscovery.com
Helpful?0X7DAYX2UHXS13870271241
Dec 28, 2025
Reviewer name: Brian S
4 out of 5 stars
4 out of 5 stars review

Very Pleased!

I just finished setting up my 24x12 Arcadia Gazebo. Overall it turned out great. Very happy with how it looks. The instructions are just ok, pretty easy to figure out once you get familiar with the parts. I took a star off because a few of the pieces had the holes pre drilled in the wrong spots. This is at least a 3 person job for some parts of it.

Review from backyarddiscovery.com
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Oct 2, 2023
Reviewer name: ccracarothers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Arcadia Gazebo

We absolutely love our Arcadia Gazebo. My husband and I, both in our 60s, assembled it ourselves over two days to protect the front of our house from the Arizona sun. We set it up "backwards" (with the front facing our house so it slants away from the house). Last night we had our first beautiful rain on the "tin" roof. We just love going out to sit on the porch swing, protected from the sun and the rain!

Review from backyarddiscovery.com
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Mar 11, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Saxony BBQ Gazebo

[This review was collected as part of a promotion.] Very sturdy and well built! Easy to follow instructions. Quality control is very good. Extra screws and bolts. And if you need touch up stain to fix minor scratches or marks they are happy to send it to you. I would definitely it from them again. If you live in a windy area this is the Gazebo for you.

Review from backyarddiscovery.com
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Nov 12, 2023
Reviewer name: Lolly14
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very impressed!

Love our new gazebo! Great quality and it looks so nice! Also very impressed with Backyard Discovery! Great customer service. The first one we ordered was going to be a few inches too big. The boxes were unopened so they had it picked up and returned at no charge, and processed our refund promptly! Their installation cost is also very reasonable, after getting other quotes. Very impressed with the company and the product, which is difficult to find these days. Great experience all around!

Review from backyarddiscovery.com
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May 11, 2023
Reviewer name: Ricksway
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Covers our grill and flattop

Great quality! Follow the instructions and recruit a few friends. It took two days at a steady pace for two seniors. Thrilled that a few extra pieces of hardware were included “just in case”. A play structure for the grandkids might be the next purchase.

Review from backyarddiscovery.com
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Jan 10, 2026
Reviewer name: Competent
4 out of 5 stars
4 out of 5 stars review

20×20 carport

i think, it wouldve been nice to have had the booklet, or the scan code, prior to the boxed parts, arriving on site. since there were so many boxes, it was difficult to get to the box with the instructions. it took 2 men and 1 woman about 6 full days to complete. I dont know if, instructiobs werent clear, or if the men jumped ahead, and thought they knew better ha ha. But the first 2 days was a lot of redoing. Did have left over bolts n screws, but were short on a few, and drip edge. seems like a wellbuilt carport. very nice color and trim. so time will tell how it holds up. Good luck!

Review from BILT
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Oct 3, 2023
Reviewer name: Freedomforall
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Arcadia Gazebo

I purchased this Gazebo a few months ago…what a beautiful and sturdy Gazebo…well worth the money…I had a handy man put it up…it definitely need two people to put this Gazebo up…I love the rustic look and cedar color…My next project is to put in a fire pit just outside the Gazebo. This Gazebo was a steal.

Review from backyarddiscovery.com
Helpful?0X7DAYX2UHXS13870271241
Nov 13, 2023
Reviewer name: Hazel20
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fun build great to sit under but there's 1 thing..

Great kit. Totally happy with the finished product. Put it together really quick by myself but spent at *least* 50% of the entire build time pealing the plastic coating off of the roof pieces. That sucked. Almost have it one star but my wife and I just sat under the gazebo staying dry in the rain. That was lovely. Also...at least for people to put the roof up safely.

Review from backyarddiscovery.com
Helpful?0X7DAYX2UHXS13870271241