Hello, Tara! Thank you for sharing your experience, and we’re sorry to hear that the sound quality isn&#39;t meeting your expectations. We completely understand how important it is for everything to sound just right, and we’re here to help!<br /><br />If you’re still have your Bose Solo Series II Soundbar, please ensure the system is set up properly and that all connections are secure. Sometimes, a connection might come loose or be connected incorrectly, which could affect the sound.<br /><br />After trying that, and you continue to experience trouble, feel free to contact us directly using this link: https://bose.life/49SSe5s We’re always here to assist and ensure you get the best experience with your Bose product!<br /><br />Gloria - Bose Customer Support

Hello, Ronald! Thank you for sharing your experience, and we’re sorry to hear that the sound quality isn&#39;t meeting your expectations. We completely understand how important it is for everything to sound just right, and we’re here to help!<br /><br />Be sure the system is set up properly and all connections are secure. Sometimes, a connection may have come loose or may be connected incorrectly, which could affect the sound.<br />Additionally, much like rebooting a smartphone, your Bose Solo Series II Soundbar might need to be reset on occasion to correct minor issues.<br /><br />After trying these steps, if you continue to experience trouble, feel free to contact us directly using this link: https://bose.life/49SSe5s We’re always here to assist and ensure you get the best experience with your Bose product!<br /><br />Gloria - Bose Customer Support

I'm glad to hear that you're happy with your soundbar's volume. While the performance of a soundbar vis-à-vis other soundbars can be down to personal taste, I'm glad to hear that you gave the Solo Series II soundbar a try! We would always recommend this, so that you can see how you get on with the soundbar, and please remember that our support team is also on hand to answer any questions you may have: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support