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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars3,352 ratings3,313 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 3,211-3,220 of 3,313 reviews
Apr 13, 2021
Rocket
4 out of 5 stars review

Resolution

[This review was collected as part of a promotion.] Clear picture great size can't wait to get a bigger screen

Review from Samsung US
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Jul 18, 2021
Crazymachin3gun
4 out of 5 stars review

Beautiful screen

[This review was collected as part of a promotion.] It's the perfect size for gaming and TV really sweet.

Review from Samsung US
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Oct 28, 2020
RAMZAN
5 out of 5 stars review

Great TV and great price

[This review was collected as part of a promotion.] Hi! I bought this TV a week ago. Excellent picture quality, excellent sound. Highly recommend.

Review from Samsung US
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Oct 22, 2020
SilverP
4 out of 5 stars review

Very good

[This review was collected as part of a promotion.] I really liked the TV the only thing that is wrong with it is the controller is really slow

Review from Samsung US
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Sep 15, 2020
Rich
5 out of 5 stars review

Amazing features.

[This review was collected as part of a promotion.] Amazing features all the app is there fast and detect when you switch from movie to game.

Review from Samsung US
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Oct 21, 2020
Gavin
5 out of 5 stars review

Has a great picture

[This review was collected as part of a promotion.] Has a great picture picture is crystal clear all my things I watch on it fit the screen well

Review from Samsung US
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Apr 3, 2022
katznorb
3 out of 5 stars review

Good quality but not user friendly

the picture quality is very good but the smart tv is not easy to navigate. we have had the tv shut off on it's own a couple times or shut down the app we were watching.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

katznorb: I’m sorry for the difficulties with your TV shutting off. We understand your frustrations, and are here to help. If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Settings > General > System Manager > Time > Sleep Timer If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer have been enabled and disable it. - Settings > General > Power and Energy Saving > Auto Power Off - Settings > General > System Manager > Time > Off Timer If the TV continues to turn off by itself continuously, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Jan 14, 2022
tango
1 out of 5 stars review

Product Quality

this product did not last a year and half before having problems. the picture went out for a few days then came back on with a line of pixels missing. samsung needs to do better. the product should have been built better.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi tango, Thank you for sharing your experience with the TU7000 Crystal UHD TV. I am sorry to hear that you are seeing screen abnormalities. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If this occurs on all sources and the picture test, this will require service. - If you have an extended warranty you can reach out to them to have service processed. - If you're within the one-year warranty, please contact Samsung Customer Support to initiate service. - If you are past the time of warranty, please contact us for out-of-warranty service. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Jun 3, 2021
Jess
4 out of 5 stars review

Great deal

the tv is great quality for my mom and the smart tv features make it easy to use!

Review from Samsung US
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Jan 5, 2022
John
5 out of 5 stars review

Great tv

works great. simple setup. great picture and sound.

Review from Samsung US
Helpful?293L9C95AD6N13870021356