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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars3,352 ratings3,313 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 2,421-2,430 of 3,313 reviews
Oct 25, 2022
jimmylim45123
5 out of 5 stars review

The product is really great.

[This review was collected as part of a promotion.] The product is awesome but might sometimes react slowly (like changing channels or different apps). Don't know why, maybe it's because this is a 2020 product.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 23, 2022
TazandKitKat
5 out of 5 stars review

Smooth operations

[This review was collected as part of a promotion.] Works well with the Xfinity X1 for streaming. Picture takes you into movies and other worlds. Not a fan of tap technology but small enough to ignore. Easy to navigate.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 5, 2020
Gvegasman
5 out of 5 stars review

The product is wonderful for the price

[This review was collected as part of a promotion.] I was looking a step up from my 55 inch. Found this one to have a great price with a very good picture and options. I would definitely recommend this to anyone looking a new Samsung tv

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 17, 2021
Anonymous
5 out of 5 stars review

1

[This review was collected as part of a promotion.] I really I thing is necessary I not now bad I used for destress out and is like friend all time is bay you side no matter what.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 21, 2020
KamilRy
5 out of 5 stars review

Amazing TV

I Buy this becouse price that's it. Update software and all working perfectly. 4K is 4K amazing quality. no problems for that price that much size its everything what i need colours are amazing. I Have cinema in home.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 11, 2021
Diablocat
5 out of 5 stars review

Amazing display.

[This review was collected as part of a promotion.] Movies games YouTube and football family night news screen mirror my s20 ultra. Sometimes some pandora

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Idahopeeps
2 out of 5 stars review

Issues launching Hulu

[This review was collected as part of a promotion.] I have been having issues launching the Hulu app on my TV. All the tv wants to do is go to the Samsung channels. Pretty irritating

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Idahopeeps Thank you for choosing the TU7000 Smart 4K TV and taking the time to share your experience. I am very sorry to hear that your apps are not working properly. Please check your network connection. When the network speed is slow, the app may not work, or its image quality may be poor. If you have an app that is freezing, not loading, or crashing, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 12, 2021
DoNotProvide123
5 out of 5 stars review

Easy to set. Great picture.

[This review was collected as part of a promotion.] Use the TV for streaming and movies. It was easy to set up and integrate it with our Roku system. Great picture.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 27, 2022
AmehsTV2022
5 out of 5 stars review

Best TV yet!!

[This review was collected as part of a promotion.] We use our Samsung for everything from Spongebob, to video games, streaming, or just watching Netflix!! Amazing sound and picture quality!!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Feb 3, 2022
Dianne
1 out of 5 stars review

Disappointed

this is my second samsung and this tv has the worst picture i've seen on a new tv in years. so dark that if i'm trying to watch a black and white movie, its impossible. i had it installed by a company so am not sure what to do about it.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Dianne, We appreciate you sharing your experience with the TU7000 Crystal UHD TV. Your details regarding the image quality of your TV are important to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings and configure the TV settings to your taste with additional functions. Should these tips not resolve the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions