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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
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4.5 out of 5 stars
stars3,352 ratings3,313 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,801-1,810 of 3,313 reviews
Sep 27, 2022
Nicopachon
3 out of 5 stars review

Not a big fan

[This review was collected as part of a promotion.] TV has a green line on the right side of the screen only after less than a year of use. Internet connection is lacking and i am unable to connect to smart things application

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

HI Nicopachon, We are sorry to hear about your experience with the TU7000 TV having wi-fi connectivity issues and a green line on the screen. Please know we are here to help you. First, let's ensure your Firmware is up to date. Go to Settings> Support> Software Update. Next, to address the green line on your screen, please follow the below steps: 1. Check all input cable connections if any external devices are connected. 2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all media? 4. Press the Home button (which looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test). 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. For stable signal reception, the signal strength must be more than 20 dB (more than 4 bars on the icon). To address your wi-fi connectivity issue, please try the following: 1. Use 5Ghz wi-fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Should your issue persist, please get in touch with Samsung Customer Support. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Sep 28, 2021
Pauljose
5 out of 5 stars review

Great TV for the price!

[This review was collected as part of a promotion.] Steaming and games, great TV for the price In the market of high end TVs this one does the job and fits in the budget!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
May 24, 2022
Djphildathrill
5 out of 5 stars review

Great clear picture

[This review was collected as part of a promotion.] Streamig Movies is fantastic and works fast,I enjoy the quick start up when I turn on my tv and the sound of the tv speakers are nice and clear to here in my living room.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 26, 2020
Sufyan
5 out of 5 stars review

This product is amazing

[This review was collected as part of a promotion.] This product meets all my needs and all I want in a tv and the clarity even with cable is amazing

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Isaac
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] Very happy with this TV! purchased it for my living room and it has certainly done a great job. Was pleasantly surprised that it included Samsung TV plus.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Oct 21, 2020
Easypeasylemonsqueezy
4 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] So easy to set up that even my husband whose usually electronically challenged, had no trouble installing and operating this television. Found it to be affordable too! BONUS!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 15, 2020
Johnny5
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] Performance for the price is unbeatable with the series of this TV. It took a while for me to choose between several brands and I'm glad I choose the Samsung. Picture and ease of use is amazing!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 16, 2020
tv4fun
4 out of 5 stars review

new tv

[This review was collected as part of a promotion.] So far we are enjoying this new tv and still finding out how certain features work and its been a trial and error way of finding out how different programs work.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Jun 16, 2022
Kono18982
5 out of 5 stars review

Great picture. Great sound. Everything we wanted.

[This review was collected as part of a promotion.] We use our Samsung to stream Netflix, Hulu TV, Disney, HBO Max and Prime. The picture is outstanding and does not disappoint. The sound is excellent as well.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Apr 15, 2021
ToyToy
5 out of 5 stars review

Love EVERYTHING about this television!!

[This review was collected as part of a promotion.] I use the television for movies, sports and all types of entertainment. I have also loved all the features that we have.

Review from Samsung US
Helpful?293L9C95AD6N13870021356