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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,511-1,520 of 3,315 reviews
Nov 7, 2020
Reviewer name: Shelly
5 out of 5 stars
5 out of 5 stars review

Outstanding

[This review was collected as part of a promotion.] For those on a budget and looking for a 55" smart tv,this will fit your need. The picture and sound quality are excellent. Easy to set up . Rich vivid colors. Comparing this model side by side in the store with models twice as much,I am 100% satisfied with my purchase. Samsung brand has given me the confidence of a tv that will last for many years without any technical issues. It is a smart tv for a smart shopper. You can't go wrong.

Review from Samsung US
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Oct 21, 2020
Reviewer name: bobcrane24
5 out of 5 stars
5 out of 5 stars review

For the price, this product doesn't disappoint

[This review was collected as part of a promotion.] I picked up this product same day as ordering online at the Cambridge, MA location and the staff processed the order and I left the store within 5 minutes of arrival. The sales attendant even offered to carry the TV out to my car for me. The TV was easy to mount, allows you to pair with your SmartPhone for easy remote control, and the sound and picture quality in unparalleled. Would definitely refer to a friend.

Review from Samsung US
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Jun 12, 2020
Reviewer name: Patrick
2 out of 5 stars
2 out of 5 stars review

Very little good, more bad

picture setting out of the box are bad but easy enough to fix. the channel guide for my antenna is never right, i've rescanned it a couple of times. right for a while then wrong again the next time i look at it. there is the issue with the flickering backlight, it has happened to me a couple of times in the week ive had the tv. then today there was an issue with color shifting that required me to power cycle the tv 3 times to fix. finally, when i check to see if there is an ota update to fix the many issues it says i dont have enough storage, delete some apps. the only apps on the tv are the ones samsung installed. this will probably be getting returned soon. too much of a headache for something thats supposed to plug and be forgotten.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Patrick: Thank you for your review of the TU7000 TV. Your TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal. If you are not receiving all channels. First, confirm that your coaxial cable is securely connected to the TV. Then, run Reset or Auto Program • Settings > General > Reset • Settings > Broadcasting > Auto Program You may also want to optimize performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. If your issues persist, please contact our Customer Support via any of the following: 1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 AM-12 AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Dec 18, 2020
Reviewer name: Randye
5 out of 5 stars
5 out of 5 stars review

Satisfied with my purchase of Samsung product!

so far im completely satisfied with the television. has great picture and good sounds. i don't have that large of a living room and the sounds feel it up along with the overall size of the screen. i got a good product for a good price and im looking forward for many years of great tv entertainment and good music from the tv

Review from Samsung US
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Jun 29, 2021
Reviewer name: Deon86
2 out of 5 stars
2 out of 5 stars review

82” Crystal 4K Tv

[This review was collected as part of a promotion.] So I've had Samsung TVs before but this one I was really disappointed in. Reason being the picture quality isn't as crystal clear as advertised. The audio of the tv is quite low. Tv doesn't support Dolby Vision nor Dolby Atmos. Refresh rate is 60 so if you're like me and enjoy fast paced action packed movies, sports, or even games this is not the tv for you. You would think Samsung would get better with each product to better themselves to be #1 but it seems like they've gotten too comfortable with tv production. Not sure if this will even been seen let alone read but I had to voice my opinion. Hope this helps.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 29, 2022
Reviewer name: JD72457
2 out of 5 stars
2 out of 5 stars review

Poor hdmi connectivity

this tv was a replacement for my bedroom tv of a different brand but samsung won't accept hdmi input from our security cameras. the help from samsung tried to correct this but finally told me the camera system was at fault. the camera system help desk pointed out that the input worked with the previous tv and i also connected it to an even different brand tv in another bedroom with a longer cable and it worked perfect. i feel like i was brushed off by samsung. we have samsung washer & dryer, refrigerator, dishwasher, stove/oven, cell phones & 3 tv's but i feel like samsung really let me down this time.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

HI JD72457, Thank you for your purchase and feedback on the TU7000 TV's HDMI ports. Samsung TV's are compatible with most Standard HDMI cables. Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being apart of the Samsung family! ~ Samsung Advisor

Sep 27, 2022
Reviewer name: Acer007
5 out of 5 stars
5 out of 5 stars review

Amazing picture and Sound

[This review was collected as part of a promotion.] This 75 inch television has a super clear picture and amazing sound. The Samsung Plus channels are a great bonus. The screen has a narrow reveal at the edges which make the screen seem even larger.

Review from Samsung US
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Sep 16, 2020
Reviewer name: Luvthistv
5 out of 5 stars
5 out of 5 stars review

I heart this model and size 58”

[This review was collected as part of a promotion.] Pro: First of the size is great for someone looking for a 55 inch, the 58 inch bump hits the sweet spot and price range. Totally a unique gem in size. The Samsung colors are great and screen quality up to 4K is awesome . The crystal version was way better for me comparing side by side with none crystal. Airplay awesome is great with android and iOS. Built in speakers sweet. Lots of settings to play with. Bezels. Con: Weak smart software , it lags often. This has been the case for a while. Nothing new. Great with external fire stick/box. The Bluetooth connection not auto connect. The connection to old speaker systems via 3.5 inch not possibly, only thru Bluetooth adapters. The sound changes automatically for each input change, it will blast full volume. Again, that's software. I know the “future” is sound bars via hdmi, okay.

Review from Samsung US
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Oct 6, 2020
Reviewer name: WaxTX
3 out of 5 stars
3 out of 5 stars review

Good TV

[This review was collected as part of a promotion.] Always impressed with Samsung, but did find some deficincies with this model. When attaching my TIVO VIA HDMI it did not recognize it immeidately, as it did with a Samsung Blu-Ray player. Also I find that the processor has a little bit of lag to it when switching from app to app or when trying to select an item there is a lag.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

WaxTX: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some lag when switching between apps. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 12, 2020
Reviewer name: MahaloBunny
4 out of 5 stars
4 out of 5 stars review

Purchased for workout area

[This review was collected as part of a promotion.] Purchased for new work out area. Specifically wanted smart and wi-fi tv. And also tv that interacted with Comcast. This tv does provide all of this. Best view is with highest settings to get best picture. Also have a 8QLED. Picture is not as crisp, however for the use of the tv and the price it provides want is needed for the use and area.

Review from Samsung US
Helpful?293L9C95AD6N13870021356