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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
4.5 out of 5 stars
stars3,352 ratings3,313 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (574)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,491-1,500 of 3,313 reviews
Sep 15, 2021
TomP
2 out of 5 stars review

Ui sucks

[This review was collected as part of a promotion.] Good image but holy mother of God the ui with remote is awful! I dumped cable and just went internet thinking it would save me time - no. Still one of the Worst operating experiences I have ever had with a TV. I like Samsung alot, but this is So cumbersome and so not intuitive - almost as bad as Apple products. Well, that might be a little too harsh... now. It sucks. Makes me dread turning it on.

Review from Samsung US
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Jul 27, 2021
not happy
2 out of 5 stars review

picture gave out in 6 months

i bought a tv in november of 2020...it is now july 2021 and i am unable to enjoy my tv...the picture has gone out and has a black screen. unbelievable that already it has quit. i probably wont waste my time or money on buying another one. i'm going on a month now waiting for parts to be delivered and to be repaired.

Review from Samsung US
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Oct 22, 2020
TVTae
5 out of 5 stars review

All around amazing

[This review was collected as part of a promotion.] The features in this tv are amazing. I love I can binge watch my favorite shows without other shows interrupting. Samsung tv plus is genius. To be able to program my remote to other devices takes away the hassle of needing multiple remotes everywhere. Several streaming options without the hesitation of changing devices or sources

Review from Samsung US
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Oct 22, 2020
PopcornCharlie
5 out of 5 stars review

Really love my new Samsung TV

[This review was collected as part of a promotion.] Our new Samsung Tv was great right out of the box. The setup was as easy as pushing a few buttons and following the on-screen instructions. Adding the universal remote from the cable carrier was a breeze. Searching apps and installing them is a snap. We now have access to all our favorite programs with just a few clicks. The picture is crisp and clear. Images are sharper than on the old TV we replaced. We highly recommend the 55” Samsung Crystal UHD 7000 series.

Review from Samsung US
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Jun 16, 2022
Fherdinand
4 out of 5 stars review

This TV has a great quality picture

[This review was collected as part of a promotion.] Great quality picture, nice to have all the Apps in one control, cons only two HDMI inputs, the system is slow responding sometimes annoying click to many confirmation back button (needs improvement), sound is decent, but is not the best, fair price for the item features, definitely I recommend this tv, but you need to be aware is not best in class

Review from Samsung US
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Jul 7, 2021
Codester
2 out of 5 stars review

Did not last long

i purchased this tv to replace a tcl that had gone bad after several years of service. this tv provided a better picture and decent streaming functionality however apps like hulu would sometimes fail to launch or work at all. after owning this tv for just 7 months it broke. it is stuck in a boot cycle where you can see it turn on, then the backlight goes to full brightness and then the tv turns itself off again and just repeats this cycle.

Review from Samsung US
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May 26, 2022
SnugSma
4 out of 5 stars review

Good Budget TV

[This review was collected as part of a promotion.] The TV is bright and the colors are vivid. The smart features are pretty good. It allows me to download and sign in to every single one of my streaming apps (including Britbox and Acorns would you believe!!!). It will remember every you left off on certain programming and continue from there when you switch it back on (great for YouTube). On the other hand, you can tell it's a budget TV when you pick it up... very plastic. I accidentally peeled the corner of the polarizing screen layer because I assumed it was a screen protector m if it wasn't so brittle I may have done irreparable damage. Also, the Smart TV UI makes it a little tricky to find apps. It could be redesigned to be less cluttered and more intuitive. Overall, it's a great buy if you are in a budget. I imagine it's perfect for college kids.

Review from Samsung US
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Dec 11, 2020
AMID
2 out of 5 stars review

No Motion settings,delayed response Remote control

couln't find and adjust auto motion plus mode from expert setting. there's no auto motion plus mode!! picture motion moves too fast makes me dizzy. also delayed response remote control!! did some online research, removed battery presss and hold power botton about 30 seconds still no luck! not happy about samsung tv's. my previous samsung tv screen got 2 lines and bought new samsung but seems like new samsung tv takes too much time to set up. im already gave up! should have spend bit more for sony tv.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

AMID: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when using your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 23, 2022
Jaisen420
4 out of 5 stars review

Great TV with a amazing picture

[This review was collected as part of a promotion.] This is my first Samsung TV and haven't had that much time to review it fully but I would like to say from what I have used, the free streaming tv that comes with it, is amazing and I'm 100 percent satisfied with my purchase. I love all the apps that the TV has as well.

Review from Samsung US
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Sep 14, 2021
Beth
5 out of 5 stars review

I am thrilled with my Samsung TV

[This review was collected as part of a promotion.] I love my TV. It's exactly the tech I need because I have access to all my subscriptions and streaming services. The large, high-quality display is awesome, but I do wish I had bought an even bigger size Sa Samsung than my 60" version.

Review from Samsung US
Helpful?293L9C95AD6N13870021356