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Customer reviews for SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA for
SAMSUNG 60" Class TU700D-Series Crystal Ultra HD 4K Smart TV with HDR - UN60TU700DFXZA
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4.5 out of 5 stars
stars
3,354 ratings3,315 reviews
  1. 5 stars70% (2,345)
  2. 4 stars17% (576)
  3. 3 stars6% (191)
  4. 2 stars3% (85)
  5. 1 star5% (157)
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Showing 1,341-1,350 of 3,315 reviews
Oct 26, 2022
Reviewer name: Martin
5 out of 5 stars
5 out of 5 stars review

Classy and versatile for watching and gaming

[This review was collected as part of a promotion.] I do not need a tv box or something since it has its own Samsung TV Plus. Easy to connect my samsung galaxy fold 4 to my tv and I love it. My PS5 is so compatible that my tv opens up automatically when I am starting my PS5 using the controller. Finally, I get to choose which kind of display from Natural to Film Maker or Dynamic depending on what I am watching or playing. Love my Samaung TV!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Mar 27, 2021
Reviewer name: Not satisfied
2 out of 5 stars
2 out of 5 stars review

Great picture, while it lasted.

bought one tv and within 2 days a fine pixelated line appeared down the screen. took it back, bought a new one. within a single day the top left corner started to darken and spread throughout the tv. i love samsung phones and kitchen appliances, but i don't recommend their tvs. very disappointed, but as the 5itle says, the picture was nice while it lasted

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from Samsung Brand Ambassador

Hi Not satisfied, Thank you for purchasing the Samsung TU7000 and for your review. Your experience is very important to us and will be shared with our product team. Please do reach out to us so that we can better assist towards a solution. Our customer support team might ask for photos to better understand the issue: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Text HELP to 62913 4) Samsung Members App 5) Manuals and Downloads 6) Warranty Info 7) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you and making this right. ~ Samsung Specialist

Oct 6, 2020
Reviewer name: Jonp
3 out of 5 stars
3 out of 5 stars review

Would be great if all the smart features worked.

[This review was collected as part of a promotion.] The picture on the screen itself is awesome but I really bought the tv for the smart features and the autorun feature does not work at all. I'm a cord cutter and I would just like the tv to automatically open in the last app used and the auto run feature is supposed to facilitate that; it doesn't. At all. Makes it a little bit hard to figure out how to use the tv for my 75yr old grandmother. So I'm disappointed in that aspect.But the tv itself works out well.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Jonp: Thank you for purchasing the Samsung TU7000 4K Smart TV. Setting up your Smart TV can be done from your smartphone by downloading the SmartThings App onto your phone. From the Smart Hub, you can use the internet search function, install apps, and more. You can see details for all Smart Features in the user manual on your TV by going to : Settings > Support > Open e-Manual Should you need assistance with features or usage, please contact Samsung Customer Support via any of the below options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 17, 2020
Reviewer name: Obispo
4 out of 5 stars
4 out of 5 stars review

Great SmarTv

[This review was collected as part of a promotion.] The tv is in great TV. Me and my family are enjoying it very much. Its clarity of both view and sound are impecable. It is very big and very clear. We watch movies every night and i would recommend this product

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 16, 2020
Reviewer name: Loves
5 out of 5 stars
5 out of 5 stars review

Love the remote

[This review was collected as part of a promotion.] I just love my new Samsung tv. I bought two in one month. One for our patio and one for my women cave. I love the picture. It's crystal clear color is bright and colorful. As a woman I just needed a simple remote. Easy access to Netflix, Hulu and Amazon Prime. It has a quick button for each and easy streaming right from my iPhone. I bought a 43 inch 7000 and a 50 inch 8000 now my husband once to get one for his man cave. He loves mine and now see's why I wanted Samsung tv's. I definitely recommend Samsung tv's.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Aug 14, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Good for value

my biggest complaint with this tv is the older remote that comes standard with it. it has too many buttons and it is hard to differentiate between them in the dark. i bought their smart remote and attempted to pair it but apparently the tv can't handle that.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Solomon: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 25, 2022
Reviewer name: rjmarkz
5 out of 5 stars
5 out of 5 stars review

This tv has excellent features

[This review was collected as part of a promotion.] I use this tv for streaming and regular tv it has all the apps already installed, also has a very impressive picture. One of the main reasons I bought this tv I'm hard of hearing so I needed a tv that would allow me to use headphones without canceling external speakers. Works perfect!!!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Dec 23, 2020
Reviewer name: Tvlvr
3 out of 5 stars
3 out of 5 stars review

Good quality if there wasn't a bright spot

i've been a samsung tv owner for many years now, so i was excited to get another for a different room. unfortunately, there is a bright spot in the top middle part of the screen that never goes away! i looked up past reviews, and it looks like this is a common issue and not a defect that went into recall. sad the tv has this spot as the apps all work fine on it and it's user friendly.

Review from Samsung US
Helpful?293L9C95AD6N13870021356
reply from OBA

Tvlvr: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are seeing a bright spot on your screen. Please give us the opportunity to assist you with image quality adjustments. You can reach us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 26, 2022
Reviewer name: LolaLondon
5 out of 5 stars
5 out of 5 stars review

Awesome product and features

[This review was collected as part of a promotion.] This tv is crystal clear. Watching movies on it makes me feel like I'm the director filming the movie or tv show because it looks so live and in person. I also absolutely love the built in Samsung tv plus. It is built in tv that only requires and internet connection. I have canceled my cable service and use the built in tv and streaming platforms. Love this product would highly recommend!

Review from Samsung US
Helpful?293L9C95AD6N13870021356
Sep 27, 2022
Reviewer name: Joyker70
5 out of 5 stars
5 out of 5 stars review

Best Tv so far!

[This review was collected as part of a promotion.] I pretty much use the tv for streaming. It is always fast at changing services and titles The only issue I have had is seeing what is happening when it is dark on the show. I have tried adjusting all of the settings but it is still too dark. I have had a lot of TV's over the years and despite the issue above it is the best TV I have had so far. The resolution, versatility and overall performance make this the best TV I have owned. I would recommend it to anyone wanting a great picture and much more.

Review from Samsung US
Helpful?293L9C95AD6N13870021356