Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Angel Soft 2-Ply Toilet Paper, 48 rolls, 320 sheets/roll for
Angel Soft 2-Ply Toilet Paper, 48 rolls, 320 sheets/roll
4.1 out of 5 stars
stars
416 ratings414 reviews
  1. 5 stars68% (283)
  2. 4 stars9% (36)
  3. 3 stars6% (23)
  4. 2 stars4% (15)
  5. 1 star14% (59)

Member photos

  • +10 images
Sort by |
Showing 181-190 of 414 reviews
Jun 22, 2025
Reviewer name: RubbedRaw
1 out of 5 stars
1 out of 5 stars review

Used to be what we bought.

This was the brand we always bought, but no more. Last package was more like a package of belt sander rolls. At first opening the package and grabbing that first roll, I immediately noticed the different texture than normal. Nope, im good with not rubbing sandpaper on my back side. Also. This review page doesn't let you continue without saying you have purchased other products from the manufacturer in the past 6 months. So, I haven't bought any of the listed products to choose from, but a choice was required in order to continue. Maybe the web developer is the same person that makes the toilet paper.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

We apologize for your experience with Angel Soft. We take the value of our products and loyalty of our consumers serious, and your feedback means a lot to us. At your convenience, please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter.

Aug 2, 2025
Reviewer name: lovin good tp
2 out of 5 stars
2 out of 5 stars review

wavy curvy paper and cardboard roll cut wrong too

Last 3 16 roll packages are a wavy, curvy and very thin pieces of paper, says it's 2 ply, but has the feel of one ply, cardboard roll is off kilter, the toilet paper itself is weird, like it was manufactured on a curvy road, product is not what it used to be.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

We appreciate you and want to bring you the best experience with every use. We appreciate your comments and will pass them on to our quality and management teams. If you have any questions, or if we can help you with anything, give us a call at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST).

Jul 30, 2025
Reviewer name: Corri bowe
1 out of 5 stars
1 out of 5 stars review

Suddenly caused intense itching and burning.

I noticed that the angel soft has a different pattern and texture , but it also has given me extreme irritation, burning and itching. What did you put in the paper that I can no longer use it??? i just stocked up on paper now and I threw away the wrapping so I guess I have to take the loss?? The main thing is the amount of discomfort i'm experiencing...it is horrible!

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

We are sorry your recent purchase of Angel Soft did not meet the expected standard. We are continuously working to deliver superior quality to our consumers at a reasonable price. Feedback like this is important to us and we are sharing your message with our quality and management teams. Please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter.

Sep 22, 2025
Reviewer name: Virginiagal1002
1 out of 5 stars
1 out of 5 stars review

HELP!

Please let me know what is going on with NO perforations on my third roll from a 24 pack!!!??? So difficult to tear off any tp from the rolls! Very disappointed and surprised at the quality and difficulty of use of this product. I would love to be reimbursed for this purchase that did not live up to the Angel Soft standard.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

We apologize for your experience with Angel Soft. We take the value of our products and loyalty of our consumers serious, and your feedback means a lot to us. At your convenience, please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter.

May 19, 2025
Reviewer name: PNunn
1 out of 5 stars
1 out of 5 stars review

Quality has gone awau

I have bought Angel Soft Toilet Paper for years because it is soft and durable. Within the last 6 months the quality has gone away completely. It is so thin and the two layers won't stay together. It is no better than Great Value. I might as well buy theirs and save. I would pay more (and we do all ready) for the old quality toilet paper but not for the kind we get today.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

We apologize for your experience with Angel Soft. We take the value of our products and loyalty of our consumers serious, and your feedback means a lot to us. At your convenience, please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter. Reference Number C-4412985

Apr 29, 2025
Reviewer name: Tybee
1 out of 5 stars
1 out of 5 stars review

What Happened??

I purchased your product for years when it was first introduced, so I remember the softness and plushness of the original Angel Soft. Recently, I purchased Angel Soft Mega Roll. What happened? This isn't the Angel Soft I remember! This Angel Soft is rough, thin, and useless. It feels like the cheap, nasty TP put in stadium and airport stalls. I quickly grabbed the package to see if you had gone single-ply. The package claims to be two ply, but I am unable to separate the layers. The TP on this roll is so thin, I could see through it! I'm so disappointed! What happened?? Were you bought out by an overseas company used to giving American consumers horrible products that don't work? Did you lose the original formula? What?

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

Tybee, we want you to enjoy the go with our Angel Soft. We assure you we have not made any changes to our paper. We have many checks in place to make sure you receive stellar product. Please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can assist you in this matter. Reference Number C-4388501

Sep 23, 2025
Reviewer name: BreOss
5 out of 5 stars
5 out of 5 stars review

Great quality toilet paper always at a great price

I've been buying Angel Soft toilet paper for many years now. The paper is always soft, it's reasonably priced, and I often find it for sale at stores I usually shop at. And many times I've been able to find a coupon for it that allows me to save even more!

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
Sep 13, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Angel soft for me is the best toilet paper

I can tell you this, people tell me all the time scott is the best brand of toilet paper. I have use both scott and angel soft. But one difference is that when you wipe with scott have way in your wiping the toilet paper has broken up and you are putting much have crap on your fingers. Angel Soft I wipe turn it and wipe again. And never is the toilet broken or do I have crap on my fingers period.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
Jul 17, 2025
Reviewer name: blknblu44
1 out of 5 stars
1 out of 5 stars review

SANDPAPER NOW.....DO NOT USE

What happened to Angel Soft tp? We buy the 8 mega=32 rolls pack and it has been great for softness and how easily it breaks up to avoid clogs. Something changed in the past couple of weeks. We still have a few of the older rolls in one bathroom and all new ones in the other bathroom. The new ones are WAAAAY DIFFERENT. They're like SANDPAPER. It was immediately noticeable just touch it with your hands and finger. The raised parts are very, very rough and irritating to the skin. My whole family immediately started having issues down there. I had to seek medical help it was so bad. Unless you guys go back to the old product, we will have to change our tp and that would be a shame.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

We are sorry your recent purchase of Angel Soft did not meet the expected standard. We are continuously working to deliver superior quality to our consumers at a reasonable price. Feedback like this is important to us and we are sharing your message with our quality and management teams. Please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter.

May 2, 2025
Reviewer name: iampapaking
3 out of 5 stars
3 out of 5 stars review

Mega is not equal to 4 rolls

How do you calculate that a mega roll is equal to four rolls? A mega roll has 320 sheets. No manufacturer only has 80 sheets to a single roll. Even is you say that since it’s two-ply, each sheet counts as two, that’s absolutely misleading. Nobody takes a two ply and splits each sheet into two sheets.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

Thank you for choosing Angel Soft. We place tremendous importance on the opinions we receive from our consumers. We appreciate your comments and they have been forwarded to our marketing personnel and management.