Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Angel Soft 2-Ply Toilet Paper, 48 rolls, 320 sheets/roll for
Angel Soft 2-Ply Toilet Paper, 48 rolls, 320 sheets/roll
4.1 out of 5 stars
stars
382 ratings380 reviews
  1. 5 stars68% (261)
  2. 4 stars9% (33)
  3. 3 stars5% (21)
  4. 2 stars4% (15)
  5. 1 star14% (52)

Member photos

  • +5 images
Sort by |
Showing 171-180 of 380 reviews
Jan 16, 2026
Amber
1 out of 5 stars review

Just buy great value, ultra strong. This TP isnt soft at all. I dont how they get away with having "soft" in the name. its aleo thin enough that you can see through it. I really regret buying such a big pack

Helpful?0ZITR1FZW3LX13870021355
Dec 29, 2025
sydneys144_436
4 out of 5 stars review

stronger than other soft toilet papers

[This review was collected as part of a promotion.] I love the mega roll and 2 ply. This toilet paper is soft but more durable than other “soft” products. It pills and rips less than others. I typically buy this product!

Review from influenster.com
Helpful?0ZITR1FZW3LX13870021355
May 18, 2025
mama333
1 out of 5 stars review

Changes in this product are so disappointing!!

I have been purchasing the individuallly wrapped mega rolls by the case for several years. They are the best for my sewage setup. The recent case is considerably worse that in past years. It feels like thin and very tearable single ply. I’ll be looking for a new brand next year😞.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

We apologize for your experience with Angel Soft. We take the value of our products and loyalty of our consumers serious, and your feedback means a lot to us. At your convenience, please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter. Reference Number C-4413437

May 31, 2025
Patches14
1 out of 5 stars review

Toilet Paper not happy

I bought a big pkg. 24 mega rolls, 2 ply and on pkg says soft and strong. This 2 ply paper is thinner than any other toilet paper I have ever bought. I can see through the 2 plies. I have bought this product before and do not recall it being so thin. I am sure these rolls are 1 ply. Very disappointing.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

We apologize for your experience with Angel Soft. We take the value of our products and loyalty of our consumers serious, and your feedback means a lot to us. At your convenience, please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter.

May 2, 2025
iampapaking
3 out of 5 stars review

Mega is not equal to 4 rolls

How do you calculate that a mega roll is equal to four rolls? A mega roll has 320 sheets. No manufacturer only has 80 sheets to a single roll. Even is you say that since it’s two-ply, each sheet counts as two, that’s absolutely misleading. Nobody takes a two ply and splits each sheet into two sheets.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

Thank you for choosing Angel Soft. We place tremendous importance on the opinions we receive from our consumers. We appreciate your comments and they have been forwarded to our marketing personnel and management.

Apr 28, 2025
Anonymous
1 out of 5 stars review

18 pacik angel, soft, soft and strong.

I brought this pack just last week as soon as I used the first roll, it Was shredding the whole world Was like that I like to know how I can get a coupon or my money back because all roads were defected this way most of them about half more than half were defected. I have pictures.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

Hello Sylvia, we are sorry your recent purchase of Angel Soft did not meet the expected standard. We are continuously working to deliver superior quality to our consumers at a reasonable price. Feedback like this is important to us and we are sharing your message with our quality and management teams. Please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter. Reference Number C-4388472

Apr 29, 2025
Tybee
1 out of 5 stars review

What Happened??

I purchased your product for years when it was first introduced, so I remember the softness and plushness of the original Angel Soft. Recently, I purchased Angel Soft Mega Roll. What happened? This isn't the Angel Soft I remember! This Angel Soft is rough, thin, and useless. It feels like the cheap, nasty TP put in stadium and airport stalls. I quickly grabbed the package to see if you had gone single-ply. The package claims to be two ply, but I am unable to separate the layers. The TP on this roll is so thin, I could see through it! I'm so disappointed! What happened?? Were you bought out by an overseas company used to giving American consumers horrible products that don't work? Did you lose the original formula? What?

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

Tybee, we want you to enjoy the go with our Angel Soft. We assure you we have not made any changes to our paper. We have many checks in place to make sure you receive stellar product. Please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can assist you in this matter. Reference Number C-4388501

May 1, 2025
Britt341
2 out of 5 stars review

Angel not so soft?

What is happening? I have always always bought the super big pack of angel soft gor my family, we have stomach issues and angel soft has always been our first choice for working well, being soft, not causing pain and a decent price. About 2 months ago, maybe 1.5 months ago the product changed!! A lot!! So much for angel soft, maybe angel not so soft? This is painful and abrasive, and for a special needs family and for someone who has MCAS(a medical condition that causes me to have allergic reactions to things randomly) this is crazy. I have always loved angel soft and always chose to use it over anything else. I always felt spoiled it was actually soft and worked well for a good price. It's painful now, it rips and tears and you have to use far more then usual. I don't know what happened but I am so upset and disappointed and dissatisfied. I've used this company for over 15 years. Never with any issues and now this? Can yall fix it and go back to normal please??

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

Thank you for being a loyal Angel Soft user. We appreciate you and want to bring you the best experience with every use. We appreciate your comments and will pass them on to our quality and management teams. If you have any questions, or if we can help you with anything, give us a call at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST). Reference Number C-4390511

May 19, 2025
PNunn
1 out of 5 stars review

Quality has gone awau

I have bought Angel Soft Toilet Paper for years because it is soft and durable. Within the last 6 months the quality has gone away completely. It is so thin and the two layers won't stay together. It is no better than Great Value. I might as well buy theirs and save. I would pay more (and we do all ready) for the old quality toilet paper but not for the kind we get today.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

We apologize for your experience with Angel Soft. We take the value of our products and loyalty of our consumers serious, and your feedback means a lot to us. At your convenience, please reach out to us at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST) so that we can further assist you with this matter. Reference Number C-4412985

May 28, 2025
MissLegal
3 out of 5 stars review

Was my go to for a long time

I loved this toilet paper and was my go to for many years, however the quality has certainly changed over the past couple of months. It's become quite rough and seems to break apart extremely easily. I find myself picking up big pieces of it off of the floor every time I use it.

Review from angelsoft.com
Helpful?0ZITR1FZW3LX13870021355
reply from Consumer Response Team

Thank you for being a loyal Angel Soft user. We appreciate you and want to bring you the best experience with every use. We appreciate your comments and will pass them on to our quality and management teams. If you have any questions, or if we can help you with anything, give us a call at 1-800-283-5547 (Monday-Friday, 8:00am – 5:00pm EST).