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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,404 ratings1,540 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (128)
  5. 1 star8% (275)

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Showing 811-820 of 1,540 reviews
Jun 23, 2024
Frank J
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too soft

Way too soft. More like medium. They forgot to put the firm material in

Helpful?3EZQ70BELA8J13869824484
Jan 22, 2026
BRIAN
2 out of 5 stars
2 out of 5 stars review

Very Disappointed

Mattress has developed lumps and wrinkles. Very disappointed .

Helpful?3EZQ70BELA8J13869824484
reply from Member's Mark Team

We are sorry you are disappointed with your mattress, BRIAN. You can contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Jul 7, 2024
Terry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable on your back and your wallet

Comfortable and great price.

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Apr 12, 2024
NA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LOVE!

My kids love these mattresses!

Helpful?3EZQ70BELA8J13869824484
Apr 21, 2025
SBrown
1 out of 5 stars
1 out of 5 stars review

Never Again

This is definitely NOT a firm mattress. There's also a whole in the center. Very disappointed

Helpful?3EZQ70BELA8J13869824484
reply from Member's Mark Team

We apologize for the issue you are experiencing with your mattress, SBrown. Please note, our mattresses can take up to 48 hours to reach the full 12". If the mattress hasn't expanded fully, please contact Member Support at (888) 301-0332 and we'll be happy to assist you.

Jun 24, 2025
Maria
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

Comfortable and really good quality

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Sep 13, 2021
Michelle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great

Awesome buy! It is a very plush mattress not like most of those hard firm foam mattresses

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Aug 17, 2024
Michael H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Foam Mattress

Super comfortable, couldn’t believe how much bigger it was than how it came

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Mar 1, 2025
Jen
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Comfortable but

Very comfortable mattress but it had a bad smell that took about 2 weeks to go away

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May 3, 2024
Rvn0987
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best mattress, highly recommend

Very comfortable mattress. Cronic shoulder, back, hip pain all gone by second night.

Helpful?3EZQ70BELA8J13869824484