So at first I saw “bed in a box “ and thought it would be too soft for my comfort. I was very impressed and still am a couple weeks later after my purchase. I highly recommend this bed to anybody with back problems.

Although the mattress is advertised as 12 inches, mine has only reached 10.5 inches and it's been 5 days. Other than that I do feel like it's super comfy! But since it's not expanded fully it's not sitting on my box spring correctly

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

Purchased a week ago and have had a sore back every morning i awoke. It seems to have a pillow top layer on top of the memory foam making the mattress way too soft. Very disappointed. Hopefully i can return it with no problem.

Great for the price! Got this for my daughter and it's been perfect. Arrived in great condition and is super comfy. We like softer mattress so I ordered the soft version. It's been great, definitely worth a try if you're on the fence!

I waited years for a new mattress. This was BIG deal. We gave it 48 hours to expand & air out. It's been about 2 months & the odor won't go away. It's almost a mildewy smell. Awful.

Item was damaged it expanded once out of the box bigger than what can fit in vehicle. Customer service phone, online , and in person would not partial refund for damaged product

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

I ordered a queen firm mattress and it is not firm at all and has not inflated properly and it’s been up for three days. I am very disappointed. It is saggy and lumpy and looks like I have had it for 16 years instead of three days.

Horrible mattress, was supposed to be firm, what a joke! Had to go out and buy a extra firm mattress topper so I would not sink down to the box springs. Don’t waste your money on this one folks!