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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 811-820 of 3,753 reviews
Oct 2, 2021
ANMNYC567
5 out of 5 stars review

Has everything I want

absolutley love my smart tv. set up was simple. the stand is sturdy , it has a bluetooth feature (not all smart tvs have them) ..i like connecting the tv to ky wireless head phones. the picture quality is crisp & clear. the remote is similar to the one i used for my fire stuck. its easy to use & easy to switch to a cable box if hoi have it .

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 19, 2021
Phil
5 out of 5 stars review

Best TV I Have Ever Had!

thank you for making such a fine tv! the video picture is about the best i have ever seen on a tv. this led tv replaces an 11 year old "plasma" tv, which are no longer made. the remote could be bigger, with bigger buttons, but i am getting along just fine with it. thanks again for making a wonderful product!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
Lovemysamsungproduct
4 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] I use my Samsung to watch movies stream music and best of all I absolutely love playing games on it. It has awesome kids streaming apps and a wide variety of apps. Thanks I love my TV the speakers could be a lot better it makes the sounds like your listening in a barrel.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 2, 2021
FlickWho
4 out of 5 stars review

Good overall

a good tv, nice picture, and it's nice to have one remote with built in pluto and plex and what have you (i had three remotes before). i have two of these tvs in bedrooms and they're perfect for that, the sound isn't great and the 'start last used app when the tv is turned on' feature doesn't work; it always starts with samsung plus or whatever that is, but the home button makes switching apps and accessing settings very easy.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 23, 2021
Brad80
5 out of 5 stars review

Great TV, Great Price

[This review was collected as part of a promotion.] I ordered the 65 inch for my family room and ordered the same model in a 50 inch for my chill room. I couldn't be happier with the purchase so far. The picture is really clear and has a great picture. I'm not a huge fan of the remote as I feel the design lacks some ease of use, but the more I've used it the easier and more user friendly it's became.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
TheHobbit
5 out of 5 stars review

Samsung UHD Crystal 55

[This review was collected as part of a promotion.] For transparency, I am a Samsung TV fan boy... for lack of a better term. I have had/still have other types including Element (still have), RCA (still have), Sharp Aquos (still have as well) but as we replace, TV's I have been leaning towards Samsung for quality and value. We have a Samsung 65 inch as well that is about 10 years old approximately and still looks and works great. Yes, we have a lot of TV's but these days they are used in so many ways besides entertainment including projecting your phone, zooming and presentations but mostly entertainment. The sharpness and color quality are the two major attributes that stick out for me with the Crystal UHD. I can't say how long it will last but my other Samsung is approximately 10 years old and works and looks great. I like the "smart" features of the Crystal including the built in streaming apps and Apple Air for quick projection from my phone. I watch National Geographic and 4K streaming and just love it. Its a real treat to watch. In conclusion, I do really like Crystal UHD TV and if it lasts 10+ years, then even better. Marc

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
diabetes089
3 out of 5 stars review

Good for the price

[This review was collected as part of a promotion.] Sometimes the apps don't work, but when you unplug the TV and plug it back in, it seems to fix it. It's also slow sometimes as well. Overall is a solid tv, besides what I mentioned above. The picture is really clear and it seems to be a durable model.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi diabetes089, Thank you for sharing details of the app issues you’ve experienced on your AU8000 TV. Please ensure your TV’s firmware is up to date. You can check this by going to Settings > Support > Software Update and then easily update from there if needed. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care If you continue to have issues, please give us a call so we can help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jul 27, 2022
NYGiantInTX
4 out of 5 stars review

I love that all my Samsung products link easily

[This review was collected as part of a promotion.] I have 2 TVs and soundbars, a tablet, 2 galaxy phones and all my appliances are Samsung. I can control them all centrally and get updates on things like when my clothes will be washed/dried on my tvs. I love the picture quality and how easily it links to my soundbars and surround sound systems. The interoperability and quality of picture and sound is the main reason I always buy Samsung products.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2022
pandulce
4 out of 5 stars review

Great quality for the price

[This review was collected as part of a promotion.] I've had my Samsung TV for a little more than a year now and I love it - for the most part. I use it 40/40/20 between gaming and streaming and over-the-air TV, respectively. It was a very simple setup and the picture looks great - I love how crystal clear the HD picture is, especially gaming and for watching sports. I've lately gotten into Formula 1 and the picture quality is immaculate. My one caveat is that the darkness or blackness of the TV seems average quality. You can clearly tell where the darker parts of the TV are when there is a black screen while loading games or streams. This also affects really dark shows and movies. There's also these little black bars (like 1cm tall, all spaced apart along the bottom of the TV) that have started to show. I've noticed they become prominent when the TV is on for more than 2-3 hours - which shouldn't be very long - considering football games are almost four hours. They go away, and sometimes show up right when you turn it on. So far it's not distracting, I just hope the problem doesn't get worse. For the price, it's a solid Samsung TV - but I wish I would've splurged and gone for the full OLED 4K. Also purchased the Samsung Sound Bar with subwoofer - man the audio is BANGING!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Feb 1, 2023
BigBWest
4 out of 5 stars review

Good starter level smart tv

blu ray player finally went kaput. so, i invested in a 4k tv and accompanying 4k blu ray player. this tv is a good starter for me into the 4k world. with an internet connection i can finally cut the cord with cable and enjoy my favorite apps. plus my 4k player works beautifully with this machine. my only gripe is that this is not a qled and as such can't handle the judder of 4k resolution as well as i had hoped. that said, this tv is a good bargain. recommended for novices and/or comsumers who just want a smart tv for streaming services.

Review from Samsung US
Helpful?603WXSAQV1T013869809408