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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 3,741-3,750 of 3,753 reviews
Jul 16, 2023
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Bad

16 months old and completely died, just like many others in the reviews.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2023
Reviewer name: EmilyM
5 out of 5 stars
5 out of 5 stars review

i love it!

beyond my expectations. I was very nice. I love it!

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Apr 28, 2022
Reviewer name: Tttttttt
5 out of 5 stars
5 out of 5 stars review

Picture

Excellent performance pppp pppppppppopppoppppppppp

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you,Tttttttt ! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jun 9, 2022
Reviewer name: Jimmy The Snake
5 out of 5 stars
5 out of 5 stars review

Great TV

I love it! It's a great TV for the price. The picture is great and I like Samsung TV.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Jimmy The Snake! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Sep 27, 2023
Reviewer name: Luv2shop2xs
5 out of 5 stars
5 out of 5 stars review

TV makes it so simple easy to follow

Bought this over a year ago and I am so happy with it. I'm getting another one for my family room.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Dec 5, 2023
Reviewer name: Esther Fleurant
5 out of 5 stars
5 out of 5 stars review

Image quality incredible

The quality of our new Samsung tv is incredible, i recommend it

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Dec 21, 2022
Reviewer name: MikeP
5 out of 5 stars
5 out of 5 stars review

Wow

great tv, exceptional picture at a great price. you made my superbowl awesome!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 12, 2025
Reviewer name: Itsme
5 out of 5 stars
5 out of 5 stars review

Samsung quality, every time

Samsung is the best! This TV has a clear picture. Going on 4 years now and still perfect condition.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 29, 2021
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

It doesn't matter this one doesn't work

[This review was collected as part of a promotion.] No pics no sound not working nothing I do even think might work don't

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hello, Thank you for your review of the Samsung AU8000. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist

Apr 28, 2022
Reviewer name: Djmozez
1 out of 5 stars
1 out of 5 stars review

Nothing

its trash next to the samsung 2020 tizen tv i wasted my money ans should of gotten the older onw !

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Djmozez, Thank you for sharing your review of the AU8000 Crystal UHD TV. We value your feedback regarding the performance compared to the previous model and will share it with our teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions