Hi JesseF, Thank you for your feedback on the Samsung AU8000 TV's interface and picture. It’s possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings. Please know we are always here to help. If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Hi Rican! Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and for your review. I am glad to hear you are enjoying the streaming performance provided by your new Crystal UHD TV. We value your feedback regarding the gaming performance of your TV and will share it with our product teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Hello Dee23, Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear your new TV is providing you and your family with a great viewing experience. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Thank you, Juny! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.