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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
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4.5 out of 5 stars
stars
3,844 ratings3,758 reviews
  1. 5 stars73% (2,820)
  2. 4 stars17% (652)
  3. 3 stars4% (163)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 3,091-3,100 of 3,758 reviews
Jul 21, 2022
Reviewer name: Andrew
5 out of 5 stars
5 out of 5 stars review

Nice clear picture.

[This review was collected as part of a promotion.] Tubi an Netflix an on demand An all other streaming video an music video on YouTube an play music an xfinty.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 17, 2022
Reviewer name: robert52
4 out of 5 stars
4 out of 5 stars review

So far so good

i recieved this tv recently, set it up without a hitch. so far my only issue is the remote. i prefer the remote that came with my new samsung 55 in smart tv. i want to purchase a new remote like that one, but i can't find it anywhere on this site

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2022
Reviewer name: Scissorsscotch
5 out of 5 stars
5 out of 5 stars review

Love this TV

[This review was collected as part of a promotion.] This is our shop TV! The guys sit and have a cocktail and watch a game. We love it! The picture is clear and the sound is perfect!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 27, 2022
Reviewer name: CoachPhil
5 out of 5 stars
5 out of 5 stars review

Crystal clear

[This review was collected as part of a promotion.] This TV hands down is the purest screen I have seen at this price point, with these features, specs. It's a MUST HAVE, MUST BUY, MUST WATCH for me!!!!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 28, 2022
Reviewer name: Jennab
5 out of 5 stars
5 out of 5 stars review

Excellent resolution

[This review was collected as part of a promotion.] Easy to setup and use for streaming tv, Samsung makes connectivity a breeze and the resolution and detail is excellent. Our other tvs now seems subpar, will have to replace those next!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 13, 2021
Reviewer name: JohnU
5 out of 5 stars
5 out of 5 stars review

Awesome!!!

the picture is fantastic!! love the samsung network and the many features. the guys setup everything great and were so nice & friendly! remarkable experience!!!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 27, 2022
Reviewer name: Love2shop
5 out of 5 stars
5 out of 5 stars review

This product is amazing

[This review was collected as part of a promotion.] This is absolutely the best TV I have purchased. It works flawlessly and I think I need to purchase another one for my livingroom.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Feb 5, 2023
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Power supply, unreliable

[This review was collected as part of a promotion.] Barely had this TV a year, and it turned itself on and off spontaneously. Was okay until that started

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi RicoSuacedos, Thank you for purchasing the Samsung AU8000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV is turning itself on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in. 4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software. If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 25, 2022
Reviewer name: BikerJohnny
5 out of 5 stars
5 out of 5 stars review

Outstanding Picture Quality

[This review was collected as part of a promotion.] I love not having external devices for streaming services. Also once I created what I wanted on my home screen the TV is so user friendly.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 19, 2021
Reviewer name: Chris h
4 out of 5 stars
4 out of 5 stars review

Nice TV and easy to navigate

Had this for 2 months now. Picture and sound are nice. Problem though it magically turns on by itself if no one is in the room or if we are sleeping. I haven't contacted Samsung yet to troubleshoot. Hopefully it is just a setting.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi Chris, thank you for reaching out. Please get in touch with a member of our technical team at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). They'll be able to check why your TV turns on by itself. Thank you! M.L