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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
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4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 3,041-3,050 of 3,753 reviews
Oct 26, 2022
Reviewer name: Longbow64
5 out of 5 stars
5 out of 5 stars review

Solid Television

[This review was collected as part of a promotion.] I use the TV for streaming, gaming, TV, and watching sports. It's for a quality picture. The design is simple. The Smart elements work good.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 19, 2022
Reviewer name: KevDog
5 out of 5 stars
5 out of 5 stars review

Great Upgrade

[This review was collected as part of a promotion.] Coming from a Vizio I'm glad I made the switch! Much happier with the higher Quality. From the bigger screen size amd vast amount of Apps I'll be sticking with this TV for a while.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Apr 28, 2022
Reviewer name: Coyote
4 out of 5 stars
4 out of 5 stars review

2nd one works

Bought on boxing day. 1st unit lasted 1 day and lost picture. Samsung customer service was excellent this unit has been great features are all we need

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you for taking the time to leave your feedback! We hope your next purchase experience will be a 5-star one. ML

Oct 13, 2022
Reviewer name: NicknameIsRequired
3 out of 5 stars
3 out of 5 stars review

Good picture

[This review was collected as part of a promotion.] Used for streaming movies and sports. Good picture, but the volume control on the remote is annoying -- I would prefer buttons instead of the up/down toggle.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi NicknameIsRequired, Thank you for your purchase and feedback on the AU8000 TV remote; it will be shared with our internal teams. If you do not wish to use the volume buttons on your remote, you do have the option to utilize the voice button and ask the voice assistant to change the volume. You can also download the SmartThings App on your Android or Apple phone and control the TV from there. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 6, 2021
Reviewer name: Master321
5 out of 5 stars
5 out of 5 stars review

Love it . Works perfect every time

[This review was collected as part of a promotion.] I use it mostly for streaming YouTube Netflix and other apps. My cell is also connected to my TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 26, 2021
Reviewer name: KSH1297
4 out of 5 stars
4 out of 5 stars review

Enjoy the features

[This review was collected as part of a promotion.] Only use tv for watching regular tv and movies did think the 4 k would be a little better do wish the remote had numbers on it instead of need to scroll numbers

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 18, 2021
Reviewer name: Oso4913
3 out of 5 stars
3 out of 5 stars review

Good picture

[This review was collected as part of a promotion.] Love the game mode and plug and play and smarthub able to download apps to the TV and is crystal clear

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Oso4913, Thank you for purchasing the Samsung 50" AU8000 Crystal UHD TV and for your review. I am glad to hear that you are happy with the performance of your new TV. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates ~ Samsung Solutions

Jun 17, 2022
Reviewer name: Chreestagusta
3 out of 5 stars
3 out of 5 stars review

Great Picture Comes with Mediocre Sound

[This review was collected as part of a promotion.] Love the quality of the picture but with the great picture comes subpar sound. It's higher frequencies sound too tinny and there's a lot to be desired.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Chreestagusta, Thank you for sharing your thoughts on the AU8000 TV’s sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Oct 25, 2022
Reviewer name: DellaS
5 out of 5 stars
5 out of 5 stars review

Love the Quality and Picture

[This review was collected as part of a promotion.] Such a great TV! Love streaming and gaming. The picture quality is outstanding! Perfect for our family and our living space.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jan 31, 2022
Reviewer name: Surge
4 out of 5 stars
4 out of 5 stars review

Needs less but more

needs access to more apps like roku has. need to be able to remove or hide apps that you dont use or want. some features are overly complicated. sounds is not great but ok. i will hook mine to a sound system.

Review from Samsung US
Helpful?603WXSAQV1T013869809408