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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,481-1,490 of 3,753 reviews
May 24, 2022
Justme2you
3 out of 5 stars review

All good one problem

[This review was collected as part of a promotion.] For the most very happy with picture and features but have to unplug every couple weeks to stop it from blacking out and coming back on every few seconds. This fixes the problem for a few more weeks but it is very annoying.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Justme2you, I’m sorry to hear of the issues you're experiencing with your AU8000 TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

May 26, 2023
RJDIP
5 out of 5 stars review

Great Picture Quality

(This review was collected as part of a promotion.) We bought this TV 6 months ago. This is a great purchase I must Say! The picture quality & the sound quality are sooo good! The Bezel is so thin so the 50 inch screen looks so huge! I am really glad that I selected this model.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Jul 23, 2021
TvNewb
5 out of 5 stars review

Good tv, good price

[This review was collected as part of a promotion.] Definite upgrade from my last tv that was over 8 years old. I will say that there is a symbol on the screen protector that looks like broken pixels. Make sure you take off the protector and the blemish will go away!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 17, 2022
LLS2006
5 out of 5 stars review

Great pix, easy soundbar connection

[This review was collected as part of a promotion.] Love all my Samsungs, tvs & phones. This 43" is my newest Samsung and love that it incl Samsung Plus TV, so many channels streaming, like my 65". (Replaces my 2016 Samsung 43"). Has great pix and sound, even w/o added soundbar. Re SOUNDBAR, easy to set up BT soundbar connection (I'm 64yrs old female). Just wish this 43" model could do 1 step with my remote "TOOLS" button for SLEEP TIMER. Also wish I could set up for "auto on" like my older 32" & 43" Samsungs .

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 26, 2021
Nylon
4 out of 5 stars review

It's good

Had 55" 2016 Samsung & wanted bigger so got this 75". The downsides are that I can't cast YouTube from phone without Chromecast & changing source, and can't download Crave app. Also, had HDMI adapter for 3 extra ports on old TV that doesn't work with this TV. I was disappointed at first however, once I figured out how to not leave the TV on default settings & customize everything from picture to sound, it becomes the better TV.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Hi Nylon, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Dec 5, 2023
Patricia James
5 out of 5 stars review

Works Great!

This was last years Christmas gift to me from my husband. Since it was hung on the wall in our living room, he no longer goes downstairs to watch his tv (which is also a large screen) in the family room. The tv has distrupted my lifestyle because it works so well!!!

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
Jan 29, 2022
Phil
3 out of 5 stars review

Terrible App, Good TV

first of all the manual is in reality non-existent, you have to go online to see the manual. the tizen app is terrible, hard and difficult to use. i was never successful in permanently changing the order of streaming channels i actually use. the apps constantly re-order themselves; with the load of what i consider garbage apps, that i am unable to delete. the tv itself works well, and has good color and picture. i wish i could delete tizen. i went out and purchased a roku streaming stick. this is the interface i wish all tvs had.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi Phil, Thank you for sharing your review of the Samsung AU8000 Crystal UHD TV. We value your feedback regarding Tizen Smart TV platform and will share it with our teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Oct 25, 2022
Maggie
5 out of 5 stars review

65 inch tv

[This review was collected as part of a promotion.] The price is not to much and affordable and nice tv with a got quality picture and easy too use it's sturdy and not very heavy making easy to move if you want a range the room you have it in or what not

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 14, 2022
zoomzel
4 out of 5 stars review

Best for your Money

I bought this a few weeks ago and it's everything and more. My only opinion is that the sound is low--I need to turn it up to 50. Now that makes me think that a sound bar might be needed, which Samsung does advertise. PS--Love the additional Samsung Channels

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 24, 2022
gypsyriri
5 out of 5 stars review

Great Features and Easy to Use

[This review was collected as part of a promotion.] I mostly watch tv and stream some things! I love the simplicity of the use of the remote and someone like me is technology challenged.. I am thinking of getting another one soon! then drop my cable! Again great product

Review from Samsung US
Helpful?603WXSAQV1T013869809408