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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,381-1,390 of 3,753 reviews
Dec 30, 2021
Router!!!!
5 out of 5 stars review

insane!

(This review was collected as part of a promotion.) Purchased TU7000 last week and i don't think we have moved from the couch since. The picture is so incredible it feels like your right there while the production is being shot in real life. Every tv in the house will be upgraded now.

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Router!!!!! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jul 26, 2022
shoobershibe
5 out of 5 stars review

Best TV I had in years!

[This review was collected as part of a promotion.] After going through so many different brands of tvs, I was able to find a great smart tv for the family. It has such a nice, slim design that I love to look at. Overall a great TV with a great price.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
Tankkapotamus
5 out of 5 stars review

Universally Great Fit!!!

[This review was collected as part of a promotion.] My space needed that updated touch and my TV being updated is what it needed. 50", flat screen super clear display, sound output is great for the space I'm in, & the clarity while gaming is spectacular. Very pleased with this investment!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 26, 2022
Judabug74
4 out of 5 stars review

This product is great!

[This review was collected as part of a promotion.] Streaming is great. Colors are vibrant. Don't know how to update system for HDCP? Need help with this as the screen shows a message every time it's turned on. I follow the instructions and it works for a couple times and then it's back to a message.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 27, 2022
BoomBoomRoomTV
5 out of 5 stars review

My Personal Home Theater!

[This review was collected as part of a promotion.] My husband and I decided to not go out to the theater anymore, now that we have our 85 inch Samsung! We actually do not have to connect our surround sound due to the quality of the sound of the tv itself! We have a dedicated room - our media room we call the Boom-Boom Room! This is the room were we listen the tv really loud (base) as if we are in the theater! We are in love with our tv - my husband is super excited to be able to watch all his sports as if he was at that game! Thanks! JC Lindsey

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 14, 2021
Anonymous
3 out of 5 stars review

My product isnt the best,

[This review was collected as part of a promotion.] well my product, isnt working very well, the picture flickers now again, also gives off heat and could hear light going or what ever it i, i hope im lucky enough to win, it be a deal, im about to curb the darn thing i have now. Well i hope this will work out, fingers crossed.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi, Thank you for purchasing Samsung's AU8000 Crystal UHD TV and for sharing your review. Your experience is important to us and will be shared with our product teams. If your TV is flickering / dimming sporadically, you may need to disable some of the energy efficiency features. 1) Go to Settings > General > Power and Energy Saving - and disable Brightness Optimization, Brightness Reduction, & Motion Lighting 2) Go to Settings > Picture > Expert Settings - and disable Contrast Enhancer. 3) Run Picture Test. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If the tested image quality is normal, check the signal of your connected device. Please know, Samsung TVs use a combination of metal and plastic material. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard. With this in mind, here are a few quick tips on how to reduce the expansion that can cause these noises. 1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand even more than normal. For recommended ventilation requirements, please see your user manual. 2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV. 3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jul 25, 2021
WECoyote
5 out of 5 stars review

Well designed TV. Great picture.

[This review was collected as part of a promotion.] We use our TV with Comcast cable. The picture and sound quality are excellent. The TV is very appealing to look at with a narrow bezel. The menus are a little confusing coming from an older 50" model, but are OK after you get used to them.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 22, 2021
Carebear1974
5 out of 5 stars review

Great price !

This tv was bought for our family as a gift from my mother in law and boy she picked an awesome TV. Never had a big TV like this before and the clarity is amazing along with everything else lol. Thats why we're returning customers because as soon as you walk in your greeted and offered help and very patient and courteous.never had a bad experience with anyone there. Sorry for long review

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Carebear1974! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

May 24, 2022
Kimberly
5 out of 5 stars review

Beautiful picture!

[This review was collected as part of a promotion.] My Samsung tv is for relaxing! I mostly stream movies or tv shows. I dont use cable and the picture never fails. Being a smart tv there are so many over the air channels. Many national new channels, movies, reality and more. So very pleased with my Samsung tv!!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 28, 2022
marinary
5 out of 5 stars review

My new Samsung TV

[This review was collected as part of a promotion.] This Samsung is my first flat smart TV. It's amazing. The picture quality and the colors are excellent. I mostly watch videos on YouTube. From opera and theater productions to political analysts discussing home and international issues. I've only had this TV for a little more than four months, and I hope it will serve me for many years ahead.

Review from Samsung US
Helpful?603WXSAQV1T013869809408