Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA forClear and Crisp Color
[This review was collected as part of a promotion.] We use the TV for entertainment - movies, daily news, some tv shows. I love the size and how thin it is. Its slim feature actually is the main reason I picked this model. It kinda look like a big picture frame hanging on the wall. The resolution is sharp and the colors are crisp. The only complain I have is the number of Hdmi ports. There are only 3 hdmi ports, and one of those is positioned facing opposite the screen unlike the other two which are sideways. So when you plug in an hdmi cable or the optical cable, they kind of bulge towards the wall creating more space between the tv and the wall. I would have appreciate it more if samsung puts these 2 ports along with the other hdmi and usb ports facing sideways. Other than this, I am pretty much happy with my TV.
Easy set up! Great picture!!
set up and registration with my samsung account was flawless, quick, and so easy! instant access to all my streaming apps. using the remote in smartthings is great for me since i never have to look for (or even bother with) another tv remote control. picture quality is bright, crisp, and clear.
Excellent quality Picture!
[This review was collected as part of a promotion.] Wow this Tv is awesome, as soon I finishing mounted on my bedroom and set it up, the colors and the picture impressed me! The resolutions is 4k makes all the shows, movies, and video games look amazing and more fun to watch or play video games. I like that it comes with Featured Streaming Services like Netflix, YouTube, apple tv+, Disney+ and more. It comes with 3 HDMI ports, perfect to connect the things that I need, like my video games and 1 Digital Optical Audio Output to connect my bar sound. The sound is pretty clear and loud enough. This TV is just amazing the quality of the picture is really crisp and the colors are very vibrant, very easy to navigate, great for entertain my household, especially during this pandemic!
Hi CarlosPjr1, Thank you for purchasing the Samsung AU8000 and for your review. I am so glad to hear you are enjoying the picture and sound quality, as well as the smart features offered on your new 4K Smart TV. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung TVs! ~ Samsung Specialist
Outstanding TV
[This review was collected as part of a promotion.] For a pretty small TV (43 inches) it is fantastic. Beautiful, clear picture. Connects seamlessly to my TV provider without a box. Nice Smart TV features. I wish the remote was a more 'normal' one; am having difficulty adapting.
Hi Debstep, Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the remote included with your TV. To assist you in the learning the various features, functions, and settings of the remote, you can download the Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs. Additionally, you can find other guides and manuals to further assist you with your TV’s features. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
This product has great futures but,
[This review was collected as part of a promotion.] The Samsung tv is great, the quality of the picture is amazing, I enjoy watching all movies. The only problem is tv speakers are very low and is something that could be improved. Other than that's everything is amazing!
Hi Vickonee! Thank you for purchasing the Samsung 75" AU8000. We greatly value the details you provided in your review regarding the sound quality of your Crystal UHD TV. Your TV features Object Tracking Sound Lite which tracks the action with strategically placed dynamic speakers and Adaptive Sound which automatically adjusts audio to enhance everything from dialogue to music and sports. You can select a sound mode that you prefer for a content type or your listening environment. Go to: Settings > Sound > Sound Mode You can also customize sound with Expert Settings. Go to: Settings > Sound > Expert Settings Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
TV Picture is great, sound sucks
i have to keep the sound on 100 in order to be able to hear dialog. even after adding a bose bluetooth speaker (which plays music from my phone and computer that echoes through my apt), this thing just doesn't push any sound. it's like the volume control simply doesn't work.
Great lower end tv
[This review was collected as part of a promotion.] If you're looking for what counts as a small tv these days, this is a good one. Smart interface works well, image is perfectly good if not stellar. Interface is relatively intuitive. Settings could be a bit easier to adjust.
It often freezes.
I have had this tv for one month and it often freezes when I turn it on. I cannot go to the home section, or choose any applications. All of the buttons on the remote are rendered useless when this happens and the only solution seems to turn it off and back on again and hope that it works on the 9th or 10th try. I will be returning it.
Hi there! Thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)Â
Products are a impeccable with great quality.
[This review was collected as part of a promotion.] I am extremely satisfied with my purchase . I am a Samsung person as is my husband. I think the Samsung brand itself has unbelievable ! picture quality itself in my opinion is exceptional. We also have Samsung phones, We are adamant fans!!! Even though we do look at others brands we ALWAYS know what we get with Samsung and have been with this company for years. Installation is extremly easy, even if you're not familiar with setting up smart devices etc. We absolutely Love our TV purchase and the prices are exceptional. At the end of the day we know what we are getting with our Samsung purchase and have never looked back since. Coming together to watch a movie let's us enjoy quality family time We strongly recommend all Samsung products to our family and friends. I feel completely confident with our many decisions to stay with Samsung and also receive compliments all the time on our Samsung TV and products. Thank you Samsung for being apart of our family and never let down with the quality of your products.
Hi OnlySamsung4Me2021, Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear the setup process was a breeze, and that you are enjoying your TV. The AU8000 features Dynamic Crystal Color, which provides you with lifelike pictures with millions of shades of color unleashed by next-level UHD. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist
All around great tv
[This review was collected as part of a promotion.] This tv is great. I use it for gaming, streaming movies/shows, live tv. It has a great picture and it was affordable compared to other tvs on the market. Some of the live tv setup was a bit counterintuitive but once I googled the steps it was pretty seamless. Also integrates with Alexa pretty well. I wish there was a Samsung app for when I lost my remote (which is often lol).