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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,271-1,280 of 3,753 reviews
May 15, 2022
Jon Mills
4 out of 5 stars review

Thin profile and Beautiful picture.

if you are someone who is concerned about making the most out of your space, this tv is for you. beautiful picture with thin profile which allows rooms for other tech if need be. the worst thing about this tv is it doesn't acknowledge our wifi cable setup like other tvs do. it onlt wants a plugin setup... in other words your cable box needs to come out or you'll need to run a few more wires. in this day in age, a company like samsung should pay more attention to those details. be mindful you'll also be encouraged by the smasung features you may or may not want (bloat ware). overall a good tv but hard to recommend for the younger crowd.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 23, 2021
EmilyM
5 out of 5 stars review

BEST QUALITY

[This review was collected as part of a promotion.] I was honestly shocked at how great this TV is. I bought it after reading reviews and thought ok it's just a tv. THE QUALITY !!!!!! is AMAZING !!!!! i love that you can talk to it too. OVERALL GREAT PURCHASE. worth every penny

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 22, 2022
TheOneDon
5 out of 5 stars review

This Television has amazing features

[This review was collected as part of a promotion.] My Samsung TV is by far and foremost the best I have ever had. The picture quality is outstanding. The speakers produce crystal clear sound. The features that the home dashboard offers is incredible. The setup and installation of personalized services is designed for simplicity and at record time. I had the pleasure of having it up and running faster then it took my microwave to heat my dinner! I am a Samsung fan for life!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 24, 2021
ItwasFree
3 out of 5 stars review

Movies and Gaming

[This review was collected as part of a promotion.] The picture quality is really good with movies and games. I do however experience some screen tearing while gaming. If you stand still in game everything is clear. When you start running in game is when the picture blurs some and you see a small trail.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi! Thank you for choosing the Samsung AU8000 Crystal UHD TV and for sharing your feedback regarding your picture when gaming. When you use Auto Game Mode (ALLM), your screen will automatically optimize your screen giving you a smoother gaming experience without motion blur and judder. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 23, 2022
Bill156
5 out of 5 stars review

Best TV I have ever owned

[This review was collected as part of a promotion.] I have 4 Samsung TV and all are the same model just different sizes. I love how well they work, the quality of the picture and all the features. I would recommend Samsung to anyone and I have already done that

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 29, 2022
Jasmynedev
5 out of 5 stars review

Best Tv Ever

[This review was collected as part of a promotion.] I absolutely love my Samsung Crystal UHD TV. I use it to stream HBOMax, Netflix, Hulu, etc. All the apps I use came pre-downloaded. I love how I can cast my iphone to the tv. The display is amazing and so clear. I absolutely love it.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2021
George
5 out of 5 stars review

The crystal clear picture and thinness of the TV

great reviews the picture is crystal clear the tv is thin as heck. the remote is very confusing it's so small and very little buttons i need help in that. the apps are good. sound is awesome. i don't like the remote going to directv when i start the tv on netflix. i need help in that. other than that it's a great great investment.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi George! Thank you for choosing Samsung’s AU8000 TV and for your review. We appreciate your feedback regarding the remote included with your TV. To assist you in the functions and settings of the remote, you can download the Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The AU8000 features the ability to launch the last app used on startup if you would like your TV to default to your favorite streaming service instead of an external device. To enable this feature, go to Settings > General > Smart Features > Auto Run Last App Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Apr 9, 2022
txav8r
4 out of 5 stars review

A little short of greatness

this is a superb tv. one of the thinnest on the market. but it has been stripped of common connectivity. no headphone jack. only pairs to a single device. i tried to pair two sets of apple airpods. unable, the tv is loaded with bluetooth 4.3, not 5.0 or grester, so only one device can pair. so you resort to trying to connect them via a bluetooth transmitter. airpods dont have volume control when not connected to an apple device. so that is a dead end. how kuch room did a 3.5mm jack take up? samsung, i hope your planning a software update of this tv to 5.0/5.1 bluetooth, its my only hope to use my airpods with it. just to add some background, pun intended, ambient noise environments wrech to audio, and buds/pods are the choice way to go. give me the option!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 19, 2021
Tidefan
5 out of 5 stars review

So far so good

granted ive only had this tv for about ten days but its worked beautifully thus far. set up was super easy but the most important thing to me was its bluetooth capability. i have two different sets of headphones paired to it and theyve been flawless thus far. im also able to control the headphone volume with my cable remote which is a big plus. the one negative that other reviewers have complained was a low “knocking” noise when the unit is off. i have heard this sound a few times but its so subtle and you have to be within a couple of feet to hear it and it has has to be almost deathly quiet in the room to hear it so its a non issue as far as im concerned.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 5, 2022
WoitLightning
5 out of 5 stars review

Great smart features

[This review was collected as part of a promotion.] I've have had great experiences with past Samsung TVs, and this has lived up to the brand as well. Picture looks great and gets better between the different modes, especially in video game mode. I mainly bought the TV for the smart features, and I really enjoy the experience. I am able to move between apps and inputs quickly and seamlessly. This is a great product and I highly recommend!

Review from Samsung US
Helpful?603WXSAQV1T013869809408