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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,251-1,260 of 3,753 reviews
Jan 7, 2022
Reviewer name: nese
4 out of 5 stars
4 out of 5 stars review

remote

the tv is a great product. love the picture. it almost lost out to a visio but i trusted the color and clarity due to seeing shak's face on it in the store. i will admit the remote is a little tricky to learn how to use but i think i'm getting the hang of it now.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 24, 2021
Reviewer name: Catherine
5 out of 5 stars
5 out of 5 stars review

Many fitness & meditation videos

[This review was collected as part of a promotion.] Everyday I begin my morning starting with my hygiene routine. As I begin I quickly use the Samsung fitness app to play background music that inspires me to be more pleasant and productive (usually music with no words). After, I start a meditation, which ever one I'm feeling that day. Then, I drink my coffee and then use that same app to find a good workout video. Some days I choose HIIT or other days I tone it down with yoga. This one app has so much good health related stuff on it that it makes my morning start off brilliantly!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 30, 2021
Reviewer name: desertrat
4 out of 5 stars
4 out of 5 stars review

Finally upgraded to smart tv

[This review was collected as part of a promotion.] I mostly use my tv to stream television. I'm very happy with the resolution and 43" was the perfect size for me. It fits the table I have, and is a nice large picture. The tv freezes from time to time and I have to choose another channel or setting and then return to what I was watching to continue the stream. Occasionally it self corrects, but most often it does not. I have been streaming for years with another smaller (non-smart) tv, and never had this issue, so I know it isn't a wifi issue.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 23, 2022
Reviewer name: Nicogf
4 out of 5 stars
4 out of 5 stars review

Samsung Crystal

[This review was collected as part of a promotion.] I love this television, to be honest. Bought for a guest room which didn't need a monster tv, but I'm all about quality so a mid-line Samsung was the way to go. One feature I didn't realize wasn't included in this model and the only reason I give this 4 stars rather than 5…I wanted the ability to have the tv on with an image when not in use. Nothing better than a Samsung screen, if I could use it as a piece of art that would be ideal. Otherwise, the picture, function and sound are all terrific. Very happy with the purchase

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 10, 2021
Reviewer name: TatianaM1
5 out of 5 stars
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] Although I waited a long time to receive this product, Samsung did not disappoint. this TV is great! The image quality and sound system are great. I do find it a bit strange that Samsung has pre-selected the apps you can see on the bar right away, but have to click on another place to see the rest of the apps. It is hard to find them at first, until you finally remember where they are downloaded to. I would assume that the apps you use the most are the ones you can see right away, but that is not the case here. My family and I enjoy this TV so much. We spent most of our time watching Netflix or playing video games. Overall a good TV, with some glitches.

Review from The Insiders
Helpful?603WXSAQV1T013869809408
May 23, 2022
Reviewer name: RustyWWIII
5 out of 5 stars
5 out of 5 stars review

Great Quality

[This review was collected as part of a promotion.] The samsung tv and the built inOS is really user friendly. While the remote could be a bit better for usability it does function great with the Voice Assistant. The picture quality has looked crisp and sharp while being mounted with ease. The TV sees daily use and is great

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 13, 2022
Reviewer name: shoe
3 out of 5 stars
3 out of 5 stars review

It's Ok

I bought this about a month ago. I find the apps buggy and very slow in responding. I hooked my AppleTV [which I had planned to stop using] to HDMI 2 and use the apps on my AppleTV. The picture is clear and amazing. But only amazing for programs filmed/recorded to use the full ability of the t.v.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi shoe, I’m sorry to hear about the issues you’re experiencing with unresponsive apps. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you continue to have issues, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and completing a full reset of Smart Hub to correct the issue. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 27, 2022
Reviewer name: Dburn2g
5 out of 5 stars
5 out of 5 stars review

This TV is awesome.

[This review was collected as part of a promotion.] I use my TV for Everyday use, work ,movies and my 5 year old for YouTube. I don't care what other brand of TV I look at away from the house, my Samsung always has a more brilliant image. It is the best I have had and I have had alot of TVs. The clarity, colors and overall looks very realistic, like I am there. I am a Samsung TV fan for life.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 25, 2022
Reviewer name: BlessedCiCi
5 out of 5 stars
5 out of 5 stars review

Great investment

[This review was collected as part of a promotion.] This is my second Samsung TV. I needed this one for the family room. Could not believe the awesome clear and true to color of the picture. Primarily use for news and movies. Would recommend to everyone.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 29, 2022
Reviewer name: 1938Smile
5 out of 5 stars
5 out of 5 stars review

Crystal Clear

[This review was collected as part of a promotion.] This has been the best TV I have owned. The colors and sharpness of the picture are great. It is like watching 3d. The only negative is the sound could use a boost. Overall the is great addition to my home entertainment system.

Review from Samsung US
Helpful?603WXSAQV1T013869809408