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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars
3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,151-1,160 of 3,753 reviews
Sep 12, 2021
Reviewer name: Sg24
4 out of 5 stars
4 out of 5 stars review

Great picture quality!

[This review was collected as part of a promotion.] We use it in our family room mainly for streaming movies and shows. The colors are great, blacks are deep and have high contrast. We love our movie nights with it. For darker movies in HDR, the Dynamic mode helps to see the figures and objects clearer. I think Samsung has done a good job at this price range. The only quirk is that it somerimes drops the wifi connectivity and the only way is to "power restart". This is bit annoying when the shows get stuck in the middle. Hope it gets fixed with a firmware update.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Mar 9, 2023
Reviewer name: GeminiRising
4 out of 5 stars
4 out of 5 stars review

Great, but no YouTube?

Great product when I originally set it up. I was able to connect an HD antenna to it & get all the local channels, HOWEVER, now (3.5 months later), I cannot get the antenna to work for me and am having a great deal of difficulty watching YouTubeTV. I can only watch this ap if I cast it to the tv from my phone, which I do NOT want to do. Don't know if it's me, the HD antenna and/or the YouTube Ap. Very Frustrated today, bult the other aps seem to work fine. Just wish I would have gotten a bigger screen!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 26, 2022
Reviewer name: Cbteach
5 out of 5 stars
5 out of 5 stars review

User friendly

[This review was collected as part of a promotion.] I use it to stream, watch cable, and movies. I have pictures on it. I love the ambient mode. It was easy to set up and use. I find it extremely easy to switch between streaming platforms and my devices.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 2, 2021
Reviewer name: love2shopinmiamibeach
5 out of 5 stars
5 out of 5 stars review

easy to use and samsung tv is great

[This review was collected as part of a promotion.] I use the tv to watch cable and to screen mirror from my phone. I like that the remote control has a netflix and prime button, in general it is very convenient to use. Samsung tv is also a great feature.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
Reviewer name: diabetes089
3 out of 5 stars
3 out of 5 stars review

Good for the price

[This review was collected as part of a promotion.] Sometimes the apps don't work, but when you unplug the TV and plug it back in, it seems to fix it. It's also slow sometimes as well. Overall is a solid tv, besides what I mentioned above. The picture is really clear and it seems to be a durable model.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi diabetes089, Thank you for sharing details of the app issues you’ve experienced on your AU8000 TV. Please ensure your TV’s firmware is up to date. You can check this by going to Settings > Support > Software Update and then easily update from there if needed. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care If you continue to have issues, please give us a call so we can help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Dec 1, 2021
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great for the price.

however, i was surprised that you cannot download apps from the web onto the tv. also, when you watch episodes from the web, and you want to change the speed setting to show faster, the sound cuts out. i like watching web episodes faster because there is many things to watch now days. and the normal speed just takes up to much time. i gave my older tv to charity, it did all that. but for the price, i just have to buy a sound bar and a universal remote to be able to do more with this tv.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 25, 2021
Reviewer name: Juhlian68
4 out of 5 stars
4 out of 5 stars review

Great 4K entry level TV

[This review was collected as part of a promotion.] I purchased this tv after some quick research when my previous TV stopped working. I'm new to the 4K HDR world so I'm still learning how it all works. But I'm happy with this model as what I would consider an entry level 4K as is does not have 2.1 HDMI which I'm told is more for 120hz which I'm not that concerned about but a serious gamer may be. I will say it does look better in a darker room but bright light is still tolerable. I really enjoy the OS/interface it's easy to use and I like the program guide that it downloads for your live tv antenna channels. I have a cabinet for my tv to sit in and the feet are very inconspicuous so I left them on instead of mounting on the wall. If I had more to spend I possibly would of gone for OLED Model but I'm completely happy with my purchase and would recommend this brand and model to anyone.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jul 27, 2022
Reviewer name: NYGiantInTX
4 out of 5 stars
4 out of 5 stars review

I love that all my Samsung products link easily

[This review was collected as part of a promotion.] I have 2 TVs and soundbars, a tablet, 2 galaxy phones and all my appliances are Samsung. I can control them all centrally and get updates on things like when my clothes will be washed/dried on my tvs. I love the picture quality and how easily it links to my soundbars and surround sound systems. The interoperability and quality of picture and sound is the main reason I always buy Samsung products.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Aug 23, 2022
Reviewer name: SamsungScoot
4 out of 5 stars
4 out of 5 stars review

Overall solid product, two minor issues

[This review was collected as part of a promotion.] I primarily use my tv for streaming and video games, and overall I am very happy with the quality and smart features it comes with. One of my only two issues is that the smart tv applications interface could be more visually appealing/easy to navigate, and could use a Home Screen/screensaver. Additionally, the tv seems to auto-adjust brightness in spite any and all settings corrections, which can make viewing dark scenes during the daytime less than ideal. But overall it is a solid product and I am happy with my purchase.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Jun 24, 2023
Reviewer name: Briant58
5 out of 5 stars
5 out of 5 stars review

Gun shy

Considering I have only had this tv for less than a year, I will reserve judgement, as my last Samsung died on me 2 days after the warranty expired! I will turn it on sometimes and I have no sound and I have to go through all the features to get it to work!

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408