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Customer reviews for SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA for
SAMSUNG 85" Class AU800D-Series Crystal Ultra HD 4K Smart TV - UN85AU800DFXZA
4.5 out of 5 stars
stars3,839 ratings3,753 reviews
  1. 5 stars73% (2,818)
  2. 4 stars17% (650)
  3. 3 stars4% (162)
  4. 2 stars2% (71)
  5. 1 star4% (138)
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Showing 1,111-1,120 of 3,753 reviews
Apr 26, 2021
Susie
5 out of 5 stars review

Love this TV! So many smart features

[This review was collected as part of a promotion.] We have Samsung televisions in every room of our home. Our newest one for the living room offers a setting called 'ambient ' no need for a Google smart picture frame with this TV! We livestream, our Son games and couldn't be any happier with our latest purchase! Thank you Samsung for yet another great product!

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 26, 2022
Junewah
5 out of 5 stars review

Very impressed

[This review was collected as part of a promotion.] I recently had to replace a tv for my bed room. I picked this one because ratings was very good. But those ratings do no justice for the tv . The picture really pops and the colors are so vibrant. I like to watch nature shows and there amazing on this tv. Transition between the source and other devices is seemless. No pause no black outs just continuous excellence. I'm very happy with my purchase and from now on I will be coming back whether for replacement of a tv or just an upgrade. Signed Awesome & Impressed

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 22, 2021
JK19
4 out of 5 stars review

Good TV for the right price

i purchased this tv three weeks ago and have loved every minute that i've owned it. my previous tv which i hadn't even owned for an entire year (and was a different brand) only worked right for the first couple of weeks that i owned it. it was so bad i could no longer watch anything on it, that's when i decided to do research and find a better tv of a different brand. i was originally going to get the 7000 series but then saw the 8000 in the store and that it was only slightly higher in price. i learned my lesson from the previous one, you get what you pay for. i have been more than satisfied with the au8000, it has done everything i wanted in a tv. i would definitely recommend samsung and would buy again.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
May 27, 2022
Lavita
5 out of 5 stars review

PLEASANTLY Surprised! Greatly Quality

I have had this tv going on 2 month. The tv is really light . Easy to move around, great picture quality , good selection of free apps with content and I love the Samsung love tv. No point in paying for cable. . So far I'm happy . Set up was easy as well . Super easy to stream content with air drop .

Review from Samsung Canada
Helpful?603WXSAQV1T013869809408
reply from Operations

Thank you, Lavita! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Aug 23, 2022
LovethisTV
5 out of 5 stars review

Excellent TV - Very Satisfied

[This review was collected as part of a promotion.] What an excellent TV. Buying the 85" size was a great decision. The image is incredibly clear, with very good audio, and many Smart TV features. I am thankful for this purchase every day. Excellent TV.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Oct 11, 2021
SamsungZZZ
5 out of 5 stars review

Amazing Picture

[This review was collected as part of a promotion.] I love my SAMSUNG 65" with the Crystal UHD. The picture quality is fantastic and has such bright and vivid colors. I also spend a little time gaming and I love the low input lag between game mode. I feel the price for this TV was perfect and does everything I need it to do.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Sep 28, 2022
Jim153
5 out of 5 stars review

AU8000 43" great TV.

[This review was collected as part of a promotion.] Use to view sports, especially football & baseball. Provides so far unlimited apps and color definition is outstanding. Volume could use few extra decibels for movies. Also watch several TV programs along with a foreign language channel.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
Dec 13, 2023
Selin89075
5 out of 5 stars review

Perfect Tv

(This review was collected as part of a promotion.) Samsung is a very trustable and innovative brand and this is my second TV I purchased from them! I gave the old one to my mum and had this latest technology. The images very clear, colors are perfect and with the discount I got in Black Friday, this purchase was amazing!

Review from Caddle
Helpful?603WXSAQV1T013869809408
Jan 8, 2022
sealuv
2 out of 5 stars review

Interface is too confusing!

this was my first samsung smart tv. i don't think i used it for two days before i returned it. the format/interface is crap. whenever you are on the home screen, a video automatically plays. that is very distracting. when i scrolled through the channels, it did not indicate which icon was selected. i had to keep trying them until i get the one i wanted. and if i didn't get the one i wanted ..... back to the home screen with an annoying video. as for the remote, very disappointed that was the best samsung could develop. there isn't even a 10 back or forward option! to be honest, the picture was pretty decent. i am not a big fan of hd (it looks too much like soap operas), but it was starting to grow on me.

Review from Samsung US
Helpful?603WXSAQV1T013869809408
reply from Samsung Brand Ambassador

Hi, Thank you for your review of the Samsung AU8000 Crystal UHD TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to regain you as a customer in the future. ~ Samsung Solutions

Oct 25, 2022
Ashley
5 out of 5 stars review

Samsung 65”

[This review was collected as part of a promotion.] I upgraded to this TV from my nine year old TV. The picture is great, way better than my older TV, would recommend this TV to anyone looking for a midrange TV. I also like to use my apple Ipad and use the mirror function so I can watch or draw on my iPad and have it on my TV. The sound isn't high high end but that comes with any TV I think. So I bought a sound bar with it and both are amazing. Would recommend!

Review from Samsung US
Helpful?603WXSAQV1T013869809408