Customer reviews for Samsung 7.2 cu. ft. Electric Dryer with Sensor Dry forMember photos









+28 images
New dryer defective!
My brand new not more than 25 hours old dryer is defective! There was insulation fibers coming out of the drum and the light didn't work which led me to seeing the fibers all around the drum! Yes, they made the exchange easy so far, but I now haven't had a dryer for a week so by the time they deliver next Wednesday, it'll be 2 weeks. I am very disappointed and frankly scared the same issue will happen with the new one. I truly hope this all works out becuase I have many other products from Samsung and they all are stellar. I just can't believe there isn't better quality control and this unit made it off the assembly line.
Hi KSmith, Your patience here has been so important. We want to speak with you directly to provide support for the follow-up on the replacement of your dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146385745) to help our team pull up your information when you message us. Have a great day. -John
Blown away
[This review was collected as part of a promotion.] I’ve had such a good experience so far with the Samsung dryer. I really appreciate the inside space of this appliance, and how good it is at collecting lint from the clothes and getting them dry in one cycle instead of having to run the dryer multiple times for the same articles of clothing. There are eight settings , four that are sensor dry settings and four that are manual settings. I prefer to dry on “very dry” and at a low temperature. That seems to be an ideal setting for me with a lot of workout clothes and sports equipment. There are four options for temperature levels, and if you’re running a manual cycle, you can choose from 20/40/60/80 minutes. It’s very quiet, which is a huge upgrade from the previous dryer I owned.
Easy to Use
[This review was collected as part of a promotion.] I really like the automatic sensor dry feature. You load your clothes, based on how wet they are, this dryer circulates for the necessary time. This is a very good feature for those that don't know what to select. Just select very dry, more dry, normal dry or damp dry. Easy does it. Very user friendly and I like the sound it makes when it's done. Well done Samsung!
Efficient and Quiet
[This review was collected as part of a promotion.] Love this dryer, like the washer, it has a nice clean profile, great capacity and operates quietly. We like using dryer sheets and our clothes always come out dry and smelling fresh. It offers the option of using its presets or allows you to set dryer time you desire. I've found the presets work great for me. This model has a lent basket that is well constructed and easy to clean. Clothes come out dry and lent free every time. So we've been using the dryer for a couple months and my wife can't stop saying how pleased she is with it. Not just how nice they look, but it's ready oof use, the boys needed little explanation on how it works and the capacity it great. Settings Are self explanatory, I regularly choose the Normal dry for everyday clothes, but for the heavier clothes like jeans I like to use More dry, and it's also equipped with an Air Fluff for a super gentle dry cycle. Using the presets negates the need to guess at dry times, just set it, press start and wait for the really cool end of cycle sound...super pheasant!
Thank you for sharing this review with us. ^Pat
Look for your Appliances elsewhere
I bought this dryer over a month ago. The first delivery attempt the delivery company. RXO. brought a damaged dryer. Finally today the product (Samsung 7.2 cu ft Electric Dryer w/Sensor Dry) arrived. After installation I discovered that the dryer doesn't even have a drum light. Wha??? It's like a dark hole that you can barely see inside. Buyer beware. Such a disappointing experience all the way around. I will NEVER buy appliances through SAMs ever again. I will be surprised if it lasts longer than 5 years. Don't waste your time or money. I placed my order May 1st, and finally finished getting the dryer today. There were so many cancelled delivery dates the night before it was due to be delivered. I'd have to take time to reschedule and it would be cancelled again. Too much trouble. Lesson learned.
Dear Valued Sam's Club Client, To better assist you with logistics or delivery, please contact our Sam's Club customer service department at 1-800-749-5367. Phone Hours: Mon-Fri 8:00 am - 11:00 pmSat 9:00 am - 9:00 pmSun 12:00 pm - 7:00 pm They can either answer your question or transfer you to your local store to answer your specific concern. Leo
No interior light!!
So disappointed that new dryer did not have an interior light. I didn’t even know this was an option as I have never had a dryer without a light inside. To make matters worse, the interior of the dryer is dark gray making it difficult to see anything inside. How much did Samsung save not installing a light? Probably a few dollars at most. Whoever designed this has either never done laundry or not graduated engineering school. No more Samsung for us. They cheaped out
Jenn, we appreciate you sharing your insight about the dryer. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Here is a link to a list of dryers with interior lights. Dryer https://www.samsung.com/us/home-appliances/dryers/all-dryers/?shop=Buy+Online&key_features=Interior+Light Have a great day. ^Camille
Bad product
I bought this dryer 2 year ago and I wish I would have done more research, it does not dry very well and sometimes it takes 3 hours to dry a load of clothes, I have talked to others and they havthe same issue with the dryer. Next time I'm spending more money and getting a Speed Queen.
Greetings, We know how frustrating it can be to have a dryer that doesn't fully dry clothes. Let us help. Here is a link for troubleshooting steps for your dryer that doesn't dry clothes and has a cycle that takes too long. Please watch the video and click on the embedded words. Clothes are not dry after using Samsung dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147106276) to help our team pull up your information when you message us. Thank you. -Ricardo
Laundry isn't miserable anymore!
[This review was collected as part of a promotion.] I was so excited about this set from Samsung! The dryer is just as impressive as the washing machine. First of all, the look is great- clean crisp white. Simple buttons that are pretty self explanatory. There are 4 different sensor dry options and 4 different manual dry options. These are easily adjusted with he twist of a know and your desired setting lights up. You can adjust the temperature and time just as easy with the push of a button. I love that there is also what I call a "progress area." This area has drying, cooling, wrinkle prevent and end. Each of these cycles light up, to let you know where they are in your desired cycle. Easy peasy. Child locks are also part of this machine, which makes everyone with kids feel better, as laundry is constantly going! Did I mention size?? This thing is huge and holds even the largest loads, comforters, and everything you may need! This is perfect for any busy household and has kept up with our crazy lifestyle perfectly! The only downsize I have to say is there is not a light when the door is opened. I switched my laundry room lights to 60 watts LED and solved the problem, but it would be easier if a light came on when the door was opened. All in all, this is a workhorse, and I see this lasting for years to come!
Price is good, features are slim
[This review was collected as part of a promotion.] The dryer is nice for the price. It works and has decent space. There’s no feature that stands out majorly, but it does work and dries well. It also fits in fine in my laundry room, which is really small, along side the washer. I like using it. I would recommend it to someone looking for a dryer that’s not too expensive. Recommendations would be to maybe add some smart integration. Add alerts on the phone or some type of assistant integration. Still, nice for the price. I will also say that my brother (that has also used it) had issues getting the lent area out. I usually just throw my clothes in the dryer and turns it to the highest setting and it usually dries them well. The dryer runs, it dries quickly. It has a nice noise to let you know it's done.
Thank you for taking the time to share this feedback with us. This is very helpful in ideas to improve our dryers. I think integrating more smart functions would give our customers better control over the unit. Thank you for your review. ^Pat
Super quiet dryer
[This review was collected as part of a promotion.] So I've always used older models and this was my first to have a new dryer. I will say I'm not used to the sing song when it done but it's nice actually, because I can check to make sure all is dried and if not run a shorter cycle on it. Just like the washer, this also has a fast dry cycle, really convenient too when in a crunch and you need it vs waiting an hour. I do like the filter check, something to get used to for sure. The wrinkle release and damp dry is something I'll use quite often, more so with heavier clothier and comforters.