We bought Roku so that my wife could continue to watch Japanese television shows via the JME app. We rarely, if ever, are just able to get directly into Roku and then into JME. Generally, we have to go through a number of intervening steps to get to the Roku Home Screen. I have contacted Roku Customer Service several times, and they are as helpful as salt for sweetening tea.

I bought my roku stick a month ago and i noticed eventually the controller started not working randomly until one day it just broke down and I wasn’t able to turn on my tv again and now it just doesn’t work I tried every way possible they had on their support website and their costumer support sucks you can’t even call them. Do not buy this product it is not worth your money or stress.

Bought this for TV at our mountain cabin. Internet is extremely slow and our TV was locking up after 30 minutes of streaming. I suspected that the TV had too little RAM to handle all the necessary buffering. Originally thought I would need to buy another TV but then decided to try the Roku. My problem was solved for about 20% of the price of replacing the TV. We can now watch streamed movies for hours with no more problems with locking up the TV. Great product and a great bargain.

My wife and I recently acquired access to high speed internet allowing us to consider streaming as an alternative to our Dish Network system. We have enjoyed the Dish service for more than 25 years. Some things are superior on the ROKU but we are missing some features we liked with the old system. For to retired people in our 70s the learning curve has been steep but we are getting along. Value wise, we are happy to be spending less per month and the provider we chose offers most of what we are accustomed to and a lot of new alternatives. We are glad we made the switch.

I have had this device with three other Rokus and cannot get a good sound out of any of them. Especially the voice does not project cleanly. Roku needs to learn how to improve the voice frequency range, which is only a few hundred hertz. Any decent audio engineer can solve this very simple technical problem.

Whenever I use the one n the bedroom it will not connect to my Internet until I turn it off, then turn it back on. But it always says I have an excellent after I turn off then turn it back on. This one n the bedroom is the one that u replaced. Living room one works fine though.

Pretty dissatisfied in my Roku. Remote occasionally does not work, either the volume controls will not work when pressed or will be unable to navigate the UI due to certain buttons not working. Have also had instances of the Roku crashing and rebooting in the middle of use. Have also experienced shows going completely black on the screen but audio will continue to play where the only way to resolve is to go back home and re-navigate to the show.

I googled some info to find out why my roku wasn’t working and i spoke to a rep that couldn’t help me. She fully assured me that the person she was forwarding me to could help. When i pressed the link she sent, it took me to a page where i had to pay money to get someone to talk to me!! What kind of company is this??

Our smart tv was starting to have problems connecting to the internet so instead of buying a new smart TV we purchased a Roku Streaming Stick 4K after receiving a coupon deal in our email. It works great and we have access to all our favorite apps in one place. The signal it gets is wonderful and the picture is very clear.

My Roku Streaming Stick 4K is less than 7 months old. The volume button doesn't work all the time, and now the arrow buttons are skipping over the program selections. In addition, the customer service is absent. I guess I'll go to the Amazon Fire Stick next.