Customer reviews for LG 50" Class 4K HDR Smart LED AI UHD TV w/ThinQ

Customer reviews for LG 50" Class 4K HDR Smart LED AI UHD TV w/ThinQ - 50UK6500AUA for

LG 50" Class 4K HDR Smart LED AI UHD TV w/ThinQ - 50UK6500AUA

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4.5 out of 5 stars

stars1,333 ratings1,306 reviews

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Showing 1,221-1,230 of 1,306 reviews

Dec 11, 2020

Jamesmd

1 out of 5 stars review

Terrible

[This review was collected as part of a promotion.] 65 in LG tv started acting up about 9 months after purchasing. Tried adjusting it and still bad picture! Faces are shining and a line down the middle well, just awful!

Review from lg.com

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reply from LGE Social Media

I am sorry for the problem you are having with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane

Jul 30, 2018

Renjith

5 out of 5 stars review

A real classy tv

[This review was collected as part of a promotion.] The TV has been a welcome addition to our LG family and has been performing great. It has classly looks with the metal finish and great clarity and the Web OS is real easy to work with.

Review from lg.com

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Dec 13, 2020

KKSS

1 out of 5 stars review

sucks

[This review was collected as part of a promotion.] I bought this TV around 1 year 6 months ago and that is how long it only last. Went on 11/12/20. Make sure you purchase the warranty, because you will need it.

Review from lg.com

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reply from LGE Social Media

I am sorry for the problem you had with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane

Jan 2, 2019

Jason7978

5 out of 5 stars review

Great picture and sound

[This review was collected as part of a promotion.] Very good product for what I paid for it I wish I had the lg magic remote for it it would be a lot better for the features on the tv

Review from lg.com

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Feb 10, 2019

Latista

5 out of 5 stars review

[This review was collected as part of a promotion.] I love how easy it is to use and all the different features with Netflix and the different movies and web access! It's it's also great that's how lightweight it is.

Review from lg.com

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Jun 25, 2019

Electraguard

5 out of 5 stars review

Great picture and features

[This review was collected as part of a promotion.] Picture is great and I like the way sound is set up, i.e. 4 HDMI inputs and a optical/digital output to my home theater amplifier. Also like the ease in accessing Netflix, Hulu, Prime and others.

Review from lg.com

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Dec 31, 2018

Timmunki73

5 out of 5 stars review

TV of all Trades of modern technology

[This review was collected as part of a promotion.] This TV has everything modern technology has to offer and then some. Best in class. If you want a excellent TV get this lg TV.

Review from lg.com

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Dec 30, 2020

hhunter

1 out of 5 stars review

Failed electronics

[This review was collected as part of a promotion.] Within 2 years and past the warranty the infrared sensor failed. Shortly thereafter the unit experienced glitches turning on and off, then failed completely. It's dead.

Review from lg.com

Helpful?

reply from LGE Social Media

We hate to hear that your unit did not work properly. Please try a resetting the TV. The instructions can be found at https://www.lg.com/us/support/video-tutorials/performing-a-factory-reset-webos-video-CT10000018-1441914092672. If problems persist, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers and date of purchase, and we will be happy to assist you. We apologize for any inconvenience this caused. ^Daphane

Jan 10, 2019

Louise 69

5 out of 5 stars review

Great picture quality. Great sound.

[This review was collected as part of a promotion.] I bought this tv right before christmas and so far very pleased. Easy for my grandson to set up. Took about 10 minutes.

Review from lg.com

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Jul 9, 2018

ExKMST

5 out of 5 stars review

Lots of neat features and I'm still learning.

[This review was collected as part of a promotion.] Love the picture quality and ease of use. Overall quality of the TV is very good like other LG products I have purchased.

Review from lg.com

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