Thank you for taking the time to share your feedback on our Tidy Cats Natural Clay Litter in the 52 lb. bag. We understand that the larger size can be a bit heavy to handle, and we truly appreciate you pointing this out. Our goal with this bulk offering is to provide long-lasting value for multi-cat households, but we know convenience matters too. We’ll be sure to pass your comments along to our team as we continue to explore ways to make our packaging more user-friendly. If you ever need assistance or want to explore other size options, we’re here to help. You can reach us anytime at https://www.purina.com/contact-us. – The Tidy Team

Thanks for taking the time to leave a review! We appreciate your feedback and loyalty. -The Tidy Cats Team

Thank you for bringing this to our attention. We're really sorry for the experience that you had with our Tidy Cats. Our litter is produced from natural ingredients, which are not always uniform in composition and may also vary in color, size, texture, and performance. We'd like the opportunity to learn more about your experience. Please give us a call at 800-835-6369. We're available Monday through Saturday from 8AM - 5PM CST, and look forward to speaking with you. –The Tidy Cats Team

We're sorry to hear that your kittens' litter smells bad, and we'd love the opportunity to learn more about your experience when you have the time. Please call us at 800-835-6369. We're available Monday through Saturday from 8 AM – 5 PM CST. - The Tidy Cats Team