Thank you for your feedback and continued support. We sincerely appreciate your loyalty and encourage you to reach out if you have any additional questions or concerns by visiting: https://www.purina.com/contact-us — The Tidy Cats Team

Thank you for taking the time to share your experience with us. Please know that this isn't typical, and certainly not something we would expect. We would like the opportunity to speak with you and assist you directly. If you like, please give our team a call at 1-800-778-7462 from M-Sat 8am - 5pm CST. We'll look forward to hearing from you. - The Tidy Cats Team

We appreciate your feedback as well as your support. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us, as we're here to help. - The Tidy Cats Team

We're truly sorry to hear about your experience with Purina Tidy Cats Litter, Natural Clay Product With Deodorizing System, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. Our team would glad to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday through Friday from 8 A.M. to 6 P.M. CT and Saturday and Sunday from 8 A.M. to 5 P.M. CT, and we hope to hear from you soon. - The Tidy Cats Team

Thank you for contacting us. We sincerely apologize for your experience with Purina Tidy Cats Litter, Natural Clay Product With Deodorizing System. We understand how frustrating it can be when the litter does not make cleanup easier, and lingering urine odors become difficult to manage. We're sorry to hear that the non-clumping performance did not meet your expectations and left you dissatisfied with the product. This is not the standard we strive to uphold. We'd like to learn more and offer our support. Please call us at 1-800-835-6369, Monday through Friday, 8 a.m. to 6 p.m. (CT), and Saturday through Sunday, 8 a.m. to 5 p.m. (CT). We hope to hear from you soon. – The Tidy Cats Team