We’re truly sorry to hear that your experience with Purina Tidy Cats Litter, Natural Clay Product With Deodorizing System did not meet your expectations. Please know that this is not typical of our quality standards, and we sincerely apologize for the inconvenience it has caused. We would appreciate the opportunity to learn more about your experience so we can address the issue appropriately. Please contact us at 1-800-835-6369. Our team is available Monday through Saturday, from 8 a.m. to 6 p.m. CT, and we look forward to assisting you further. - The Tidy Cats Team

Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Non-Clumping Cat Litter for Multiple Cats. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

Thanks for the feedback as well as your support. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Tidy Cats Team

Thanks for the feedback as well as your support. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Tidy Cats Team

Thank you for sharing your feedback with us. We're happy to hear that Tidy Cats Non-Clumping Cat Litter for Multiple Cats works really well for your cats and keeps the bad odor away. We really appreciate your continuous support. - The Tidy Cats Team

We're terribly sorry to hear you've been having this poor experience with Purina Purina Tidy Cats Non-Clumping Cat Litter and we appreciate you letting us know. Please kindly call us at 800-835-6369 to share more about your situation. We're available Monday through Saturday from 8 AM – 5 PM CST. Thank you for bringing this to our attention. We look forward to speaking with you soon. - The Tidy Cats Team