Our rolls go through strict quality checks to ensure they reach you in the best possible condition, Andie, so we're sorry that this has been your experience. Your comments will be passed along to our team, and we'd also like to look into this further. Please give us a call at (800) 777-1410 when you have a chance.

Your disappointment makes us sad to hear. We appreciate the feedback, and we'll be sure to let our team know how you feel. If you'd like to share more, you're always welcome to give us a call at (800) 926-8689.

We're sorry to hear that you feel this way, and we can assure you that our rolls do go through many quality checks to ensure that they reach you in the best possible condition. We'd like to mention that we have made a modification resulting in a slight decrease in the number of sheets on each roll. It’s a tough decision any time we make a change that may impact our consumers, but we are constantly looking at our products and cost of materials needed to make them so we can keep providing you the product you love at a great value. We'll be sure to share your comments with our team, and please give us a call at (800) 777-1410 if you have any questions.

We're sorry that this has been your experience, since our rolls go through strict quality checks to ensure that they reach you in the best possible condition. We'll be sure to share your comments with our team. We'd also like to mention that there can be one of two causes for excessive lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. So that we can learn more about your experience and gather some details for our Quality Team, please give us a call at (800) 777-1410 when you have a chance.