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Customer reviews for Charmin Ultra Soft Toilet Paper Super Plus Rolls (201 sheets/roll, 32 rolls) for
Charmin Ultra Soft Toilet Paper Super Plus Rolls (201 sheets/roll, 32 rolls)
4.8 out of 5 stars
stars5,744 ratings912 reviews
  1. 5 stars89% (5,106)
  2. 4 stars6% (350)
  3. 3 stars3% (148)
  4. 2 stars1% (54)
  5. 1 star1% (86)

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Showing 1-10 of 912 reviews
Jun 21, 2022
pawzz
5 out of 5 stars review

Verified Purchase

Charmin is a quality tp

I've tried numerous brands and I always come back to this and one other brand. It soft and thick enough unlike others. It's a good quality toilet paper

Helpful?1LR8RGMNMEKO13869071720
May 29, 2023
JC
5 out of 5 stars review

Verified Purchase

Soft and absorbent

This is our family's choice for softness and absorbency. During covid, Charmin was often hard to find so we sometimes had to use other brands. Wow, could we tell the difference! Compared to the other brands we used, this one was definitely softer and more gentle, and left us feeling more clean. Five stars!

Helpful?1LR8RGMNMEKO13869071720
May 15, 2023
debh
5 out of 5 stars review

Verified Purchase

The best tissue

I use to use a very good store brand tissue but I used more so not only is Charmin softer it actually is a better value

Helpful?1LR8RGMNMEKO13869071720
Aug 25, 2022
Dinger2b
4 out of 5 stars review

Verified Purchase

Smaller than before

The only reason I gave it to For was I noticed that they were kind of sneaky and now the role is a little bit narrower than it used to be.

Helpful?1LR8RGMNMEKO13869071720
May 31, 2023
Wanda
3 out of 5 stars review

Verified Purchase

Not as advertised.

I should have listened to another reviewer who stated these rolls don't last. I received a discount on this purchase but it wasn't a bargain once I realized the truth about the rolls not being what they were advertised to be. Charmin also sheds lots of lint!

Helpful?1LR8RGMNMEKO13869071720
reply from Charmin

You should be able to squeeze the Charmin for an irresistible soft experience that helps you enjoy the go without the hassle of shedding lint, and we're beary sorry this wasn't the case for you, Wanda. It may help to know the softness of the paper is directly related to the amount of lint, and we shut down the lines regularly to remove excess lint that may build up during the paper-making process to try and prevent this. It's disappointing your rolls weren't up to the standard our consumers love and trust, and this is not the impression we want for you. If you're dissatisfied with the amount of lint on Charmin Ultra Soft Rolls, you may want to try our Charmin Ultra Strong Rolls to withstand more 'gos', and we're happy to discuss your experience further and help with this. Call us at 1-800-777-1410, M-F, 9 AM to 6 PM EST, so we can learn more.

May 8, 2022
HJ
3 out of 5 stars review

Verified Purchase

Not Charmin!

We've used Charming our whole lives, but now it's cheaply made! We're going to try something different! Please improve!

Helpful?1LR8RGMNMEKO13869071720
reply from Supplier Response

We're sorry to hear that a loyal Charmin fan like you feels this way, and we'll be sure to pass your comments along to the rest of our team. We'd expect you to enjoy the go with our toilet paper, since it does go through many quality checks. As well, we're always looking to bring you the latest innovations, which is why we did upgrade our Ultra Soft in February 2022. It now features a new emboss design and new softening chemistry. We'd be happy to learn more about your experience and answer any questions you may have, so please give us a call at (800) 777-1410 when you have a moment.

Feb 25, 2023
Hals
3 out of 5 stars review

Verified Purchase

Paying more, getting less

This product's quality is less than in the past. It would not be a problem with increased pricing but I should be getting the same amount of the product as before when it costs less. Disappointing!

Helpful?1LR8RGMNMEKO13869071720
reply from TheCharminTeam

We're sorry to hear that you're feeling disappointed, since we do have many quality checks in place to ensure our Ultra Soft reaches you in the best possible condition. When you have a chance, please give us a call at (800) 777-1410. We'd like to learn more about your experience.

Feb 1, 2023
merry
2 out of 5 stars review

Verified Purchase

It has changed not for the better.

The sheets are much smaller in width. Also the paper roll seems to be larger and when you roll the necessary amount you need more rolls out. Next time I will purchase your brand.

Helpful?1LR8RGMNMEKO13869071720
reply from Supplier Response

Our rolls go through strict quality checks to ensure they reach you in the best possible condition, so we're sorry to hear this. We'd be happy to learn more and see how we can best assist you further. When you're able, please give us a call at (800) 777-1410.

Oct 28, 2022
Chuck
1 out of 5 stars review

Verified Purchase

DID NOT RECEIVE GIFT CARD

PRODUCT OK, BUT THE $15 SAMS GIFT CARD FOR PURCHASING $50.00 OF PROCTOR & GAMBLE PRODUCTS WAS REJECTED AS NOT SUBMITTED CORRECTLY. I SENT ALL NECESSARY PROOF OF PURCHASE ITEMS. THEY WERE SUPPOSED TO REVIEW MY CLAIM AND i HAVE HEARD NOTHING FROM THEM SINCE. BE CAREFUL WITH SAMS REBATE OFFERS.

Helpful?1LR8RGMNMEKO13869071720
reply from TheCharminTeam

To get the best assistance with this matter, Chuck, please get in touch with the retailer directly. You can give them a call at 1-888-746-7726.

Aug 26, 2022
Kmoses
1 out of 5 stars review

Verified Purchase

Great toilet paper, just not from Sam's shipments

Great toilet in general but I don't know if I'd order anything like this from a Sam's again. The toilet paper or at least a few roles were shredded like a cat attacked the package before they put in the box. The plastic was ripped and the toilet paper was shredded. Haven't had time to return. I live almost an hour away. That's why I ordered but unfortunately I won't be doing that again. :(

Helpful?1LR8RGMNMEKO13869071720
reply from Supplier Response

We're sorry to hear that a loyal Charmin fan like you had this experience. We can assure you that our rolls go through strict quality checks to ensure that they reach you in the best possible condition, and we'll be sure to share this with our team. We'd also like to look into this further and gather some details for our Quality Team. When you have a chance, please give us a call at (800) 777-1410.