We're sorry to hear that you feel this way, Jimmy, and we'll be sure to share your comments with our team. We'd like to mention that our toilet paper does go through many quality checks to ensure that each roll reaches you in the best possible condition. We have made a modification resulting in a slight decrease in the number of sheets on each roll. It’s a tough decision any time we make a change that may impact our consumers, but we're constantly looking at our products and cost of materials needed to make them so we can keep providing you the product you love at a great value. As well, our Ultra Soft is 2X more absorbent, so you can use less. Please give us a call at (800) 777-1410 if there's anything more we can assist you with.

We're sorry to hear you aren't a fan of your roll size. If you'd like to share more, you're welcome to give us a call at (800) 777-1410.

We're sad to learn your last purchase of Charmin Ultra Soft Super Plus Rolls may have had a touch too much glue on the first square, Judy. Our Quality Team is beary active in our factories, making sure every square is perfect, so this isn't something we expect. We'd like to help you as best we can, give us a call at 1 (800) 777-1410. Our paws are on our phones Mondays through Fridays, from 9 AM to 6 PM, EST.

We're sorry to hear that you feel this way, and we can assure you that our rolls do go through strict quality checks to ensure that they reach you in the best possible condition. We'd be happy to look into this further for you, so please give us a call at (800) 777-1410 when you can.

Clott, we're truly sorry to hear that your Charmin Ultra Soft doesn't seem to be the same that you have come to know and love over the years. Your feedback is so important to us, so we'd love nothing more than to share the experience of one of our loyal cubs with our team. You can reach us by dialing (800) 777-1410.