We're sorry to hear that you feel this way. We can assure you that we have strict quality checks in place to ensure our toilet paper reaches you in the best possible condition, and we'll be sure to share your comments with the rest of our team. We'd like to mention that the last change we made to our Ultra Soft was in February 2022, when we introduced a new emboss and new softening chemistry. We'd be happy to learn more about your experience, as well as answer any questions you may have, so please give us a call at (800) 777-1410 when you can.

We're sorry to hear that you feel this way, Jay, since we can assure you that our toilet paper goes through many quality checks to ensure that they reach you in the best possible condition. We'll be sure pass your thoughts along to the rest of our team. We'd like to mention that we haven't made any recent width changes to our rolls, and you're welcome to give us a call at (800) 777-1410 so that we can learn more about your experience.

We're sorry to hear that you feel this way, as we can assure you that our toilet paper goes through many quality checks to ensure that they reach you in the best possible condition. As well, a lot of thought goes into their design. We'll be sure to pass your comments along to the rest of our team, and we'd be happy to look into this further. When you're able, please give us a call at (800) 777-1410.

We're sorry to hear that you feel this way, since we have many quality checks in place to ensure that you can enjoy the go with our Charmin. We do value this feedback, and we'll be sure to pass your comments along to our team. The last change we made to our Ultra Soft was in February 2022, when we introduced a new emboss design. As well, we're using a new softening chemistry. We'd be happy to learn more about your experience and answer any questions you may have. When you're able, please give us a call at (800) 777-1410.