Thank you so much for using our Ultra Soft Toilet Paper. Just recently, we made changes to the perforations, so perhaps that's why it may look smaller. We'd love to hear from you about this. Please call us at (800) 777-1410.

We're sorry to hear that you feel this way, Susan. We can assure you that our toilet paper goes through many quality checks to ensure that you can enjoy the go, and we'll be sure to share your feedback with our team. We'd also be happy to learn more about your experience. When you're able, please give us a call at (800) 777-1410.

We're sorry to hear that you're feeling disappointed, Mary, as we do have many quality checks in place to ensure that our rolls reach you in the best possible condition. We'll be sure to pass your comments along to the rest of our team. As well, we'd like to mention that we have made a modification resulting in a slight decrease in the number of sheets on each roll. It’s a tough decision any time we make a change that may impact our consumers, but we are constantly looking at our products and cost of materials needed to make them so we can keep providing you the product you love at a great value. We'd be happy to learn more about your experience and answer any questions you may have, so please give us a call at (800) 777-1410 when you have a chance.