Thanks for sharing your experience with this purchase, Vicki. Please know, we always want you to receive the product you expect, and are sorry you didn't get Jumbo rolls, if that's what you wanted. Please know, we take the value of our products and loyalty of our users seriously and your feedback means a lot to us. Remember, Charmin is 2X more absorbent than the leading bargain brand, so you can use less, getting the best results possible, no matter the size you purchase. Ask Sam's Club when Jumbo rolls will be available at your local store. Give them a call at 1-888-746-7726.